Mixed Customer Feedback for Koçtaş App: Convenience vs. Information Transparency
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Koçtaş Customer Feedback Analysis: Shop Smarter

Mixed Customer Feedback for Koçtaş App: Convenience vs. Information Transparency

Customers have mixed opinions about the Koçtaş app, praising its convenience and product quality while criticizing the lack of technical details and customer reviews. Some users had positive experiences with easy ordering and fast delivery, but others faced issues with payment methods and customer service. The app's search and filtering functions were reported as inadequate, impacting user experience. Overall, Koçtaş offers a wide range of home products, but improvements are needed in information transparency and customer support.

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Taksitler

    Kredi kartına sadece word karta olması üzücü diğer kredi kartlarına da olmasını istiyorum

    Sentiment
    • Positive
    Content
    • Payment Options
    Apr 22, 2024
  • Günlükkent

    Banyo bataryası aldım inşallah umduğumuz gibi kaliteli bir malzeme gelir teşekkürler Koçtaş

    Sentiment
    • Positive
    Content
    • Quality of Products
    Apr 21, 2024
  • Koç

    Aldığım ürünlerin hepsinden çok memnunum teşekkürler KOÇ AİLESİ

    Sentiment
    • Positive
    Content
    • Quality of Products
    Apr 17, 2024
  • İndirim kuponu

    Uygulamaya özel APP100 kodunu kullandırmadınız

    Sentiment
    • Negative
    Content
    • Technical Issues with App/Website
    Apr 17, 2024
  • Zam

    Bir günde 500 tl fiyat artışı cok sinir bozucu.

    Sentiment
    • None
    Content
    • Quality of Products
    Apr 07, 2024
  • Ürün detayları hk

    Ürünlere ait teknik detaylar ve içerikler yetersiz. Müşteri yorumları yeterli değil

    Sentiment
    • None
    Content
    • Quality of Products
    Mar 31, 2024
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Sentiment Analysis (of 30 reviews)
50 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Koçtaş based on online reviews collected from App Store. The analysis helps Retail Managers, Business Analysts, Customer Experience Specialists, Product Managers, Market Researchers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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