Klikoo: A User-friendly App with Customer Service Support
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Klikoo App Feedback Analysis: Elevate Your Customer Experience

Klikoo: A User-friendly App with Customer Service Support

Klikoo is a helpful and user-friendly app for selling top-up credit. However, there have been issues with logging in and cashback discrepancies. Despite these problems, the app has a good customer service team that resolves complaints promptly.

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  • Customer Service Managers
  • Digital Marketers
  • Product Managers
  • Business Analysts

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Custom Date - Jul 27, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Aplikasi sampah, foto selfie berulang, tidak sesuai terus, padahal itu foto diri saya sendiri. 🚶‍♂️🚶‍♂️🚶‍♂️🚶‍♂️🚶‍♂️

    Sentiment
    • Negative
    Content
    • User Experience
    Jan 17, 2024

  • Gila x ye harus topup minimal 250k,kita ini driver boss penghasilan taulah,harusnya dipermudah agar banyak yg pakai aplikasinya

    Sentiment
    • Negative
    Content
    • Convenience
    Jan 14, 2024

  • Pelayanan keluhan sangat cepat dan langsung di selesai tanpa harus menunggu berhari² hanya hitungan menit langsung selesai, mantaaabbb terima kasih Klikoo

    Sentiment
    • Positive
    Content
    • Customer Service
    Jan 13, 2024

  • Klikoo semakin hari semakin kacau .. saldo bisa hilang, deposit lambat, komplain susah

    Sentiment
    • Negative
    Content
    • User Experience
    Jan 12, 2024

  • Minkoo, kok akun saya tidak bisa log'in ya?? padahal sudah bikin akun baru. Ketika keluar aplikasi malah notifnya "Sesi Berakhir" kemudia keluar aplikasi dan tidak bisa log'in lagi. Mohon bantuannya minkoo. Terimakasih

    Sentiment
    • Negative
    Content
    • Login Issues
    Jan 12, 2024

  • Aplikasi ini sangat membantu saya tuk isi topup Maxim,,harga sangat terjangkau..makasih Klikoo

    Sentiment
    • Positive
    Content
    • Convenience
    Jan 10, 2024
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Sentiment Analysis (of 30 reviews)
10 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Klikoo: Pulsa, PPOB & Tagihan - Aplikasi di Google Play based on online reviews collected from Google Play. The analysis helps Mobile App Developers, Customer Service Managers, Digital Marketers, Product Managers, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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