Mixed Reviews for KICKSCREW: Fast Shipping, Authenticity, and Quality Concerns
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Mixed Reviews for KICKSCREW: Fast Shipping, Authenticity, and Quality Concerns

KICKSCREW Review Analysis: Unveiled Insights

KICKSCREW receives mixed reviews with praise for fast shipping, authenticity, and good prices, but criticism for unclear import taxes, high return costs, and delayed deliveries. Customers appreciate the quality and timely arrival of products. Some users faced challenges with sizing charts and returns. While some had smooth experiences with quick deliveries and accurate tracking, others reported frustration over additional charges, lack of transparency on origins of products, and unhelpful customer service.

Source: Trustpilot Reviews of KICKSCREW 

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Customer Feedback Analysis of KICKSCREW 

Uncover insights from KICKSCREW customer feedback on shipping, authenticity, price & more with our analysis report.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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  • They’re a con

    They鈥檙e a con, they can鈥檛 or won鈥檛 tell you where the trainers are coming from and as such you have to pay the import taxes and duties but no idea where they鈥檙e coming from so a 拢150 pair can suddenly cost 拢300 all in. So you could鈥檝e bought them elsewhere cheaper. Also if you want to cancel the order due to the import duties, they charge 15% for the privilege. Their customer service is terrible and very unhelpful. Avoid using them.

    Sentiment
    • Negative
    Content
    • Customer Service
    Mar 15, 2024
  • I honestly cannot really understand the…

    I honestly cannot really understand the negative reviews and criticisms of the site. The service was simply perfect, in about 10 days with DHL (the only really reliable with online shipping) I received the shoes in Italy (a pair of Hoka Tor rather unobtainable now), the price was far lower than other well-known portals and, during customs clearance, I received no particular surprises except the usual payment of VAT and various duties (amounts that if you are used to buy from abroad are part of normalcy). The goods are absolutely legitimate and subject to verification before delivery. I had encountered a typo in the address information and it was corrected in less than 24 hours. Truly trust, Kicks Crew is absolutely excellent.

    Sentiment
    • Positive
    Content
    • Customer Service
    Mar 15, 2024
  • I had been looking for a pair of Nike…

    I had been looking for a pair of Nike juvenates for years in my size and could never find a pair!! Thank God for KICKS for finally coming through. These are my favorite shoes. They even shipped pretty quick!!!

    Sentiment
    • Positive
    Content
    • Product Authenticity
    Mar 15, 2024
  • 100%recomendó buenos precios buena…

    100%recomend贸 buenos precios buena calidad

    Sentiment
    • Positive
    Content
    • Price and Value
    Mar 15, 2024
  • I'm a cool kid now...KicksCrew Members Only

    Got my Dunks quick and mannnn..they are too fresh. I'm definitely apart of the KicksCrew now for sure!!!

    Sentiment
    • Positive
    Content
    • Product Authenticity
    Mar 14, 2024
  • The time frame from beginning to end…

    The time frame from beginning to end wasn't a long wait for package

    Sentiment
    • Positive
    Content
    • Shipping Experience
    Mar 13, 2024
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Sentiment Analysis (limited preview)
62 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for KICKSCREW  based on online reviews collected from Trustpilot. The analysis helps eCommerce Managers, Customer Experience Specialists, Retail Business Analysts, Market Researchers, Brand Managers to discover insights into what people love, dislike, and need.

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