JDWilliams Customer Reviews Analysis
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JDWilliams Customer Reviews Analysis

JDWilliams Review Analysis: Unlock Customer Insights

JDWilliams has received mixed reviews from customers, with complaints ranging from quality issues, delivery problems, unhelpful customer service, to unexpected charges. Some customers faced difficulties in returns and refunds, while others praised the fast delivery and good quality of products. Issues with communication, account closures, and discrepancies in size charts were also highlighted. Overall, there seems to be a lack of consistency in service quality, leading to frustrations among consumers.

Source: Trustpilot Reviews of JDWilliams 

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Customer Feedback Analysis of JDWilliams 

Uncover insights from JDWilliams customer feedback analysis. Key for improving service quality and customer satisfaction.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Delivery is horrible

    Order a item on the 5 as it had next day delivery available but just like other companies they charge you and then don’t deliver like stated.

    Sentiment
    • Negative
    Content
    • Delivery Service
    Apr 07, 2024
  • Company don’t send orders out.

    Ordered a fridge freezer from these people on the 22nd march. It’s now 4th April and I still don’t have a delivery date. Had to cancel the order and go elsewhere.

    Sentiment
    • Negative
    Content
    • Delivery Service
    Apr 04, 2024
  • Good quality shoes

    Good quality shoes, with fast delivery.

    Sentiment
    • Positive
    Content
    • Product Quality and Pricing
    Mar 19, 2024
  • Lovely curtains

    Lovely curtains. I was struggling to find some curtains online and finally found this website which had plenty in the size I required. Bought 2 sets for matching windows and they look great!

    Sentiment
    • Positive
    Content
    • Product Quality and Pricing
    Mar 04, 2024
  • Ordered a pair of boots but they were…

    Ordered a pair of boots but they were too big. Company arranged free return and processed refund quickly. Really simple process with good communication.

    Sentiment
    • Positive
    Content
    • Return and Refund Process
    Jan 27, 2024
  • Accepted for £500 when opening a…

    Accepted for ÂŁ500 when opening a account then cancelled the order and account. Shady Williams if you go by the reviews

    Sentiment
    • Negative
    Content
    • Account Management and Payment Issues
    Jan 08, 2024
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Sentiment Analysis (limited preview)
-60 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for JDWilliams  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Customer Service Analysts, Product Quality Managers, Marketing Strategists, Business Development Executives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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