Jackson & Perkins has garnered mixed reviews from customers, with many expressing disappointment over product quality and customer service. Numerous complaints highlight issues such as receiving dead or moldy plants, difficulties in obtaining refunds, and inadequate shipping practices. Customers reported long wait times for shipments and poor communication from customer service representatives. While some positive feedback exists regarding certain products, the majority of reviews indicate a lack of reliability and dissatisfaction with the purchasing experience. As a result, many customers have vowed not to shop with the company again and recommend seeking alternatives.
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Advertising plants for $16. Then you go up website and it jumps to $30.95. Then they say you can get 20% off if you sign up with your email. When you try it says this item is excluded. What a scam! Liars liars!!!
This company is horrible. Avoid at all cost. Plants are nothing like what they show. Reviews are filtered by company. Jackson Perkins is nothing of what it used to be. This company is now an unethical operation. AVOID.
Experienced gardener. Don't buy their bare root roses online they don't grow or survive.One of eight survived. Return policy is not 1 year but 90 days per their customer service email. Makes purchases too risky. I have many roses thriving but not the ones purchased from them.
Over priced, and rose died after 7 months.. was beautiful until that point and had a 6 month guarantee..go figure..don't waste your money!
I brought a gorgeous dish garden today and requested a purple ribbon, which I received. It's a pleasure to buy from such a lovely shop with wonderful customer service. Looking forward to my next visit. Thank you for the calendar and the adorable snowman...Have a very nice and healthy holiday.
DO NOT EVER BUY ROSES FROM THIS COMPANY!A 90 day guarantee is not sufficient to see if your sickly looking shipment of roses is going to make it through the winter. I lost 4 0f 6 they sent me. A lousy Christmas present and I would discourage anyone from buying a gift card from them.
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