Jackson & Perkins Customer Reviews: Quality and Service Concerns
  • 71 users bookmarked
  • Who is this report for?
    • E-commerce Managers
    • Customer Experience Analysts
    • Marketing Strategists
    • Business Development Executives
    • Retail Industry Consultants
Jackson & Perkins Customer Reviews: Quality and Service Concerns

Jackson & Perkins Review Analysis: Insights Revealed

Jackson & Perkins has garnered mixed reviews from customers, with many expressing disappointment over product quality and customer service. Numerous complaints highlight issues such as receiving dead or moldy plants, difficulties in obtaining refunds, and inadequate shipping practices. Customers reported long wait times for shipments and poor communication from customer service representatives. While some positive feedback exists regarding certain products, the majority of reviews indicate a lack of reliability and dissatisfaction with the purchasing experience. As a result, many customers have vowed not to shop with the company again and recommend seeking alternatives.

Source: Trustpilot Reviews of Jackson & Perkins 

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
31 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of Jackson & Perkins 

Uncover the truth behind Jackson & Perkins customer feedback. Learn about product quality, service, and more.

Custom Date - Dec 25, 2024
Featured Content
  • Advertising plants for $16 LIARS!

    Advertising plants for $16. Then you go up website and it jumps to $30.95. Then they say you can get 20% off if you sign up with your email. When you try it says this item is excluded. What a scam! Liars liars!!!

    Sentiment
    • Negative
    Content
    • Pricing and Discounts
    May 16, 2024
  • This company is horrible

    This company is horrible. Avoid at all cost. Plants are nothing like what they show. Reviews are filtered by company. Jackson Perkins is nothing of what it used to be. This company is now an unethical operation. AVOID.

    Sentiment
    • Negative
    Content
    • Product Misrepresentation
    Apr 28, 2024
  • Experienced gardener

    Experienced gardener. Don't buy their bare root roses online they don't grow or survive.One of eight survived. Return policy is not 1 year but 90 days per their customer service email. Makes purchases too risky. I have many roses thriving but not the ones purchased from them.

    Sentiment
    • Negative
    Content
    • Plant Quality Concerns
    Apr 09, 2024
  • Over priced

    Over priced, and rose died after 7 months.. was beautiful until that point and had a 6 month guarantee..go figure..don't waste your money!

    Sentiment
    • Negative
    Content
    • Pricing and Discounts
    Apr 09, 2024
  • It was so nice

    I brought a gorgeous dish garden today and requested a purple ribbon, which I received. It's a pleasure to buy from such a lovely shop with wonderful customer service. Looking forward to my next visit. Thank you for the calendar and the adorable snowman...Have a very nice and healthy holiday.

    Sentiment
    • Positive
    Content
    • Positive Product Experiences
    Mar 14, 2024
  • DO NOT EVER BUY ROSES FROM THIS…

    DO NOT EVER BUY ROSES FROM THIS COMPANY!A 90 day guarantee is not sufficient to see if your sickly looking shipment of roses is going to make it through the winter. I lost 4 0f 6 they sent me. A lousy Christmas present and I would discourage anyone from buying a gift card from them.

    Sentiment
    • Negative
    Content
    • Refund Difficulties
    Aug 16, 2023
  • See All Reviews
Sentiment Analysis (limited preview)
-73 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
31 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Trustpilot Reviews 86
  2. Trustpilot Reviews 71
  3. Trustpilot Reviews 100
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Jackson & Perkins  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Customer Experience Analysts, Marketing Strategists, Business Development Executives, Retail Industry Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.