Mixed Reviews for Istanbul Airport: Modern Infrastructure vs. High Prices
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Mixed Reviews for Istanbul Airport: Modern Infrastructure vs. High Prices

Istanbul Airport Review Analysis: Insights for Strategists

Tayakadın, Terminal Caddesi No:1, 34283 Arnavutköy/İstanbul, Türkiye

Istanbul Airport receives mixed reviews from travelers. While some praise the airport for its modern infrastructure, nice staff, and ample amenities, others criticize the high prices, long walking distances, and rude employees. The airport's design and efficiency are highlighted positively, but issues with pricing, cleanliness, and staff behavior are mentioned as areas for improvement.

Source: Google Business Reviews of Istanbul Airport

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Customer Feedback Analysis of Istanbul Airport

Explore the mixed feedback on Istanbul Airport with insights on facilities, pricing, and service. Ideal for strategists and marketers.

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Popular Phrases (limited preview)
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  • Excelentes instalaciones y rapidez el paso en migración

    Sentiment
    • Positive
    Content
    • Airport Facilities

  • It is truly an international airport, but the treatment of its employees is very bad with visitors and tourists

    Sentiment
    • Negative
    Content
    • Staff Behavior

  • Хороший аэропорт, инфраструктура на уровне, есть весы для багажа, цены в кафе высокие, по аэропорту очень часто ездит спецтехника прямо в тех зонах, где ходят пассажиры, это не очень удобно и кажется довольно опасным

    Sentiment
    • Positive
    Content
    • Airport Facilities

  • Abartılmiş fiyatlar, ve buna karşılk soğuk bir döner , kuru patates kızartması, devamli cep telefonu ile oynayan personel. 😡😡😡

    Sentiment
    • None
    Content
    • Prices and Cost

  • Bir rezalet 2 senedir ayni hastam var biri alıp bir yere birakiyor saatlerce gelen giden yok gelip aldıklarında bavullar nerde kontrol bos disarda bizi alacaklar bekliyor personel yokmus işkence resmen

    Sentiment
    • Negative
    Content
    • Service Quality

  • Hello, a wonderful airport and it is considered one of the most distinguished airports in the world.

    Sentiment
    • Positive
    Content
    • Travel Experience
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Sentiment Analysis (limited preview)
60 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Istanbul Airport based on online reviews collected from Google Business. The analysis helps Travel Industry Analysts, Airport Operations Managers, Customer Experience Strategists, Tourism Marketing Professionals, Airline Business Development Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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