Invoice2go: Mixed Reviews on Ease of Use and Customer Support
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Invoice2go Feedback Report: Insights & Reviews

Invoice2go: Mixed Reviews on Ease of Use and Customer Support

Invoice2go receives mixed reviews with users praising its ease of use and time-saving features but expressing frustration with cancellation processes, pricing, and customer support. While some appreciate the app's functionality and professional look, others mention issues with login, invoicing delays, and hidden fees. The lack of receipt for payments and difficulties in accessing accounts are common concerns raised. Overall, Invoice2go seems to be a helpful tool for managing invoices and estimates, but improvements in transparency, pricing options, and customer service may enhance user experience.

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • I don’t like that you do not send me a…

    I don’t like that you do not send me a statement at the end of the year letting me know the total transaction fee you charged me to handle credit card payments.

    Sentiment
    • None
    Content
    • Billing and Payments
    Mar 10, 2024
  • Been using the app for a few years now…

    Been using the app for a few years now and it's great! Very simple 👌

    Sentiment
    • Positive
    Content
    • Ease of Use
    Mar 09, 2024
  • Best thing I ever used to invoice…

    Best thing I ever used to invoice people It tracks who owes you money & reminds you to follow up. Highly recommend for Buissness

    Sentiment
    • Positive
    Content
    • App Functionality
    Mar 03, 2024
  • Great experience

    Great experience, easy to use, great resources including financing and technical support.. Overall Amazing app.

    Sentiment
    • Positive
    Content
    • Customer Support
    Mar 02, 2024
  • Phenomenal app

    Initially I found the price to be steep but after seeing how simple invoicing and keeping track of clients is with the app, it pays for itself.

    Sentiment
    • Positive
    Content
    • Price and Value
    Feb 28, 2024
  • It’s easy to use and has great…

    It’s easy to use and has great features.Only issue is sometimes doesn’t save entered data Or send receipts to customers

    Sentiment
    • Positive
    Content
    • App Functionality
    Jan 03, 2024
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Sentiment Analysis (of 30 reviews)
50 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Invoice2go  based on online reviews collected from Trustpilot. The analysis helps Small Business Owners, Freelancers, Accountants, Financial Consultants, Project Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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