Mixed Reviews for InterContinental Times Square Hotel
InterContinental Times Square: Unveiling Guest Insights

Mixed Reviews for InterContinental Times Square Hotel

300 W 44th St, New York, NY 10036, United States

InterContinental New York Times Square, an IHG Hotel, offers a convenient location near Times Square and Broadway, clean rooms, friendly staff, but mixed reviews on service quality. Guests highlight the hotel's central location, room cleanliness, and comfortable beds. However, there are mentions of issues like poor dining service, outdated rooms, and rude staff encounters. The hotel is commended for walkability to popular attractions and subway access. Some guests praise specific staff members for exceptional service, while others express disappointment in the overall experience. Overall, the hotel's prime location and cleanliness stand out, but service inconsistencies and room conditions are areas for improvement.

Best for
  • Hotel Managers
  • Customer Experience Specialists
  • Hospitality Consultants
  • Travel Industry Analysts
  • Marketing Professionals

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
37 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Featured Content
  • The location of this hotel is perfect for everything we had planned. It was a quick walk to the Walter Kerr Theater and several restaurants. All the employees were courteous and helpful. The rooms were clean, but my complaint is it was WAY over-sprayed with Febreeze when we arrived. Thankfully, the window opens a bit to help air it out.

    Sentiment
    • Positive
    Content
    • Room Cleanliness and Comfort
  • Good location easy access. Staff was very helpfull.Rooms: Good location. Easy accessSafety: Safety wise it is good

    Sentiment
    • Positive
    Content
    • Location and Accessibility
  • Good location. Clean rooms. Nothing fancy. Very basic but clean and good location. Restuarant sub par so best to go oit amd eat.

    Sentiment
    • None
    Content
    • Value for Money
  • I liked this location, although DC's location at the waterfront is a newer hotel with an updated lobby and decor. The food was a bit pricey, by the portion-sizes were great. Room service was prompt. The omelet I had was amazing.Walkability: Right in Times Square. Close to shopping and Broadway.

    Sentiment
    • Positive
    Content
    • Food and Dining Experience
  • Great place, clean, safe, and nice.

    Sentiment
    • Positive
    Content
    • Room Cleanliness and Comfort
  • חוויה טובה מאד, מיקום המלון מצוין, שירות נהדר לחברי AMBASSADOR.

    Sentiment
    • Positive
    Content
    • Overall Experience and Satisfaction
  • See All Reviews
Sentiment Analysis (of 30 reviews)
60 Net Promoter
Score
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
37 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Google Business Reviews 80
  2. Google Business Reviews 96
  3. Google Business Reviews 101
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for InterContinental New York Times Square, an IHG Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Experience Specialists, Hospitality Consultants, Travel Industry Analysts, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Business and is not associated with or supported by Google Business in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Business's terms of use, including copyright regulations, when utilizing the extracted review data.