InterContinental New York Barclay: Mixed Reviews & Historic Charm
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InterContinental New York Barclay: Mixed Reviews & Historic Charm

InterContinental NY Barclay: Unveil Guest Insights

111 E 48th St, New York, NY 10017, United States

Mixed reviews for InterContinental New York Barclay, highlighting issues with pricing, service inconsistencies, room conditions, and front desk experiences. Guests appreciate the historic charm, convenient location, and friendly staff. Some mention noise disturbances, billing discrepancies, and lackluster breakfast options, while others praise the hotel's elegance, cleanliness, and spacious rooms.

Source: Google Business Reviews of InterContinental New York Barclay, an

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Customer Feedback Analysis of InterContinental New York Barclay, an

Explore our in-depth review analysis of InterContinental New York Barclay Hotel. Uncover guest feedback on service, rooms, and more.

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  • Location is premium but u should review all your reservation details ..they r not the most common intercontinental hotels...finally we enjoyed what available.

    Sentiment
    • Positive
    Content
    • Value for Money and Pricing

  • The hotel was very exquisite. I loved the ambiance of the lounge and Bar area. Front desk attendants were very helpful and kind.

    Sentiment
    • Positive
    Content
    • Historic Charm and Ambiance

  • Great, historic hotel in mid-town, just a few blocks from Grand Central Station and an easy elwalk to Times Square and Broadway.

    Sentiment
    • Positive
    Content
    • Location and Accessibility

  • The hotel was amazing! The bartenders were excellent, and everyone was very accommodating! We loved our room and stay! Would definitely stay again.

    Sentiment
    • Positive
    Content
    • Overall Experience and Satisfaction

  • Un hotel clasico y elegante en el centro de new york ! Un sueño

    Sentiment
    • Positive
    Content
    • Historic Charm and Ambiance

  • Room condition tooRoom service was also good.I went on a business tripI am satisfied because I found this hotel near where I work.

    Sentiment
    • Positive
    Content
    • Room Cleanliness and Amenities
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Sentiment Analysis (limited preview)
60 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for InterContinental New York Barclay, an IHG Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Travel Agents, Customer Experience Analysts, Market Researchers, Hospitality Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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