InsureandGo USA: Mixed Reviews Highlighting Efficient Claims Process and Competitive Prices
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InsureandGo USA Feedback Analysis: Insights for Industry Leaders

InsureandGo USA: Mixed Reviews Highlighting Efficient Claims Process and Competitive Prices

InsureandGo USA receives mixed reviews, with many customers praising their efficient claim process, helpful agents, and competitive prices. However, some negative feedback revolves around denied claims, difficulty in reaching customer service, and inflexibility in policy changes.

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Custom Date - May 18, 2024
Featured Content
  • Easy to purchase trip insurance

    Good website. Easy to use. Good insurance product.

    Sentiment
    • Positive
    Content
    • Ease of Purchase
    Jul 17, 2016
  • Quick and efficient

    This company was referred to our travel group by the travel agent that booked our trip, I found the process for selecting and purchasing the plan very simple and clearly explained.

    Sentiment
    • Positive
    Content
    • Ease of Purchase
    Jul 11, 2016
  • Excellent experience.

    What a breath of fresh air to speak with the agents at this company. Quite rare in this day and age.Someone knows how to run a company. Keep up the good work.

    Sentiment
    • Positive
    Content
    • Customer Service
    Jul 06, 2016
  • policy issued does nor agree with what was entered

    The trip entered starts on Nov. 28, 2016 - you issued the policy starting July 5, 2016

    Sentiment
    • Negative
    Content
    • Documentation Process
    Jul 05, 2016
  • Easy policy to buy,

    Very easy to obtain, rate seems fair compared to other insurers.

    Sentiment
    • Positive
    Content
    • Ease of Purchase
    Jun 13, 2016
  • Easy to order

    Everything worked easily and the wording was clear and easy to understand with no glitches.

    Sentiment
    • Positive
    Content
    • Policy Coverage
    Jun 11, 2016
  • See All Reviews
Sentiment Analysis (of 30 reviews)
48 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for InsureandGo USA  based on online reviews collected from Trustpilot. The analysis helps Insurance Agents, Risk Managers, Customer Service Managers, Marketing Professionals, Product Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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