Insta360 App Review Summary: Mixed Feedback Highlights Key Issues
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Insta360 App Feedback Report: Unveil User Insights

Insta360 App Review Summary: Mixed Feedback Highlights Key Issues

The Insta360 app has garnered mixed reviews from users, primarily due to persistent issues such as exporting video with audio lag, lack of essential editing features, and connectivity problems with devices. Users expressed frustration over missing editing options after software updates, as well as difficulties in exporting 360 photos and accessing location information. Several reviews highlighted the app's unreliability, crashing during exports, and inadequate customer support. There are also concerns regarding privacy, especially regarding location data. Despite the hardware's potential, users believe the app significantly undermines the overall experience, indicating a need for improvements in functionality and user guidance.

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Custom Date - Oct 04, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • 為何還沒有推出vision pro版的app!

    請問你們有準備推出Vision Pro的app準備嗎？
    三星也準備推出頭戴式產品，你們還不趕快跟上腳步

    Sentiment
    • Negative
    Content
    • Feature Requests
    Jul 15, 2024
  • Problem after update

    Unable to connect the device after I enter the album page, automatically disconnected

    Sentiment
    • Positive
    Content
    • App Stability
    Oct 25, 2023
  • Unable to connect

    The app keeps cutting off the connection between the go3 with the phone !

    Sentiment
    • Negative
    Content
    • App Stability
    Sep 18, 2023
  • 失德公司

    本身已經又貴又唔好用，仲同埋晒微辣呢啲失德藝人合作，無良心既企業唔會再買佢啲產品。

    Sentiment
    • Negative
    Content
    • User Experience
    Aug 18, 2023
  • 沒有HDR

    我用iphone14 pro max，用insta360 flow app 拍片時，發覺沒有HDR, 可否加返HDR?

    Sentiment
    • None
    Content
    • Feature Requests
    Jun 14, 2023
  • Please fix

    Doesn't work when i edit videos....please fix the edit mode

    Sentiment
    • None
    Content
    • Editing Issues
    Apr 19, 2023
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Sentiment Analysis (of 30 reviews)
-40 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Insta360 based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, Marketing Professionals, Customer Experience Specialists, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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