Mixed Reviews for Alpha Capital Group: Praise for Support and Fast Payouts, Concerns Over Communication and Refunds
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Mixed Reviews for Alpha Capital Group: Praise for Support and Fast Payouts, Concerns Over Communication and Refunds

Insights from Alpha Capital Group Customer Feedback Report

Alpha Capital Group receives mixed reviews with positive comments on customer support, fast payouts, and reliable trading. However, some customers express dissatisfaction with communication issues, account blocking, and refund delays.

Source: Trustpilot Reviews of Alpha Capital Group 

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Customer Feedback Analysis of Alpha Capital Group 

Uncover insights from Alpha Capital Group's reviews on support, payouts, communication, and more with our analysis report.

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Custom Date - Dec 21, 2024
Popular Phrases (limited preview)
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  • Alexander is the ma

    Alexander is the man! Had amazing support experience twice and much appreciate for his patience

    Sentiment
    • Positive
    Content
    • Customer Support Quality
    Jun 30, 2024
  • Sign in with Alpha Capital beat prop firm ever don't hesitate buy the Funded Account pass all challenges and your life will never be the same

    Alpha all the way biggest amongst bigger a prop firm with a verified broker hands up to ALPHA

    Sentiment
    • Positive
    Content
    • Customer Support Quality
    Jun 29, 2024
  • Diogo is a great costomer service…

    Diogo is a great costomer service representative , he answers all my questions and was a very good help

    Sentiment
    • Positive
    Content
    • Customer Support Quality
    Jun 29, 2024
  • Best prop firm ever received my payouts…

    Best prop firm ever received my payouts in less than 55 hours very trustworthy minimal spreads great overall

    Sentiment
    • Positive
    Content
    • Payout Delays and Communication
    Jun 28, 2024
  • Top Tier Propfirm

    Great Prop got passed in 6 Days and now im waiting for my Payout they got the best Spreads in the industry and i havent had any Problems in my Time with ACG.

    Sentiment
    • Positive
    Content
    • Funding Process Experience
    Jun 28, 2024
  • i love support

    i faced delay in contract but after contacting support team in dc mod named DobermanALPHA CAPITAL SUPPORT he helped ame and i got problem solved thanks to team

    Sentiment
    • Positive
    Content
    • KYC Verification Problems
    Jun 28, 2024
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Sentiment Analysis (limited preview)
50 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Alpha Capital Group  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Relationship Managers, Risk Management Officers, Marketing Strategists, Investment Advisors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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