Avatrade: Excellent Customer Service and Support for Successful Trading
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Avatrade: Excellent Customer Service and Support for Successful Trading

Avatrade provides excellent customer service and support, with a focus on helping clients succeed in trading. The platform offers a user-friendly interface and helpful features like copy trading and professional mentors. The company values communication and strives to provide fast and efficient service. Overall, Avatrade is a reliable broker that prioritizes client care and satisfaction.

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Custom Date - May 25, 2024
Featured Content
  • Desde o momento em que fiz o registo na…

    Desde o momento em que fiz o registo na plataforma Avatrade, tenho sido bem acompanhado mesmo não tendo começado a investir. Por isso venho aqui comentar, que o medo não encontrará terra fértil dentro de mim e unicamente haverá resistência, resiliência,autoestima para chegar ao patamar que sempre desejei estar num passado de sofrimento financeiro. Tendo equilibrado toda a minha estrutura emocional caminho de mão dada com a Avatrade daqui em diante. Muito sucesso para todos os que lerem este comentário.

    Sentiment
    • Positive
    Content
    • Customer Service
    Jan 11, 2024
  • The service was great

    The service was great , Alev Nazli fully explained the parts I did not understand and made me aware that there is a copy trading service and professionals mentors.

    Sentiment
    • Positive
    Content
    • Customer Service
    Jan 11, 2024
  • Good morning everyone

    Good morning everyone, I am Anthony from Nigeria am glad I choose Ava Trade to be my companion through this forex trading journey and ALEV NAZLI IS THE VOICE I HEAR.Ava trade making me feel like a pro even as a beginner through the simplicity of the App and AMAZING STATISTICS. Thank Ava trade.

    Sentiment
    • Positive
    Content
    • Trading Experience
    Jan 09, 2024
  • Effecient verification process and…

    Effecient verification process and professional team, Alev is very courteous and excellent phone ettiquette

    Sentiment
    • Positive
    Content
    • Customer Service
    Jan 08, 2024
  • After being their customer for years…

    After being their customer for years and having invested money and giving them lots of profits, I decided to withdraw the entire small balance from my account, which was around 80 euros. I initiated the withdrawal request, and the system prompted me to enter my card number (as bank transfer wasn't available for amounts below 100). However, after a few days, I hadn't received my money. Upon checking my account, I noticed that the withdrawal had been refused. This happened repeatedly with different cards. Additionally, the customer service team seemed to be unavailable during weekends.Suddenly, I discovered they had charged me 50 euros for inactivity fees! despite my several attempts to open the account and initiate withdrawal requests. These attempts are visible in the account's transaction history, and the balance had been reduced to 0 multiple time and returned. I had actively opened it and initiated withdrawal requests.Beware of this issue with them! This wasn't the case previously, and I'm unsure what has happened to this company! I contacted them and they refused to return the money!

    Sentiment
    • Negative
    Content
    • Withdrawal Issues
    Jan 07, 2024
  • From my experience so far the company…

    From my experience so far the company is good and the people are so helpful, I really appreciate they kindness and handful in trying to grow the people who are interested in trading

    Sentiment
    • Positive
    Content
    • Trading Experience
    Jan 05, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
90 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for AvaTrade  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Investment Advisors, User Experience Researchers, Customer Service Managers, Digital Marketers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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