Youper's Transition to Paid Model Sparks User Discontent
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    • Product Managers
    • UX/UI Designers
    • Mental Health Professionals
    • Mobile App Developers
    • Digital Marketers
Youper's Transition to Paid Model Sparks User Discontent

Insightful Youper Feedback Analysis: Navigating User Discontent

Users express disappointment over Youper's transition to a paid subscription model, stripping away essential features like meditation, guided exercises, and the personalized catalog. Many long-time users feel abandoned as the app shifts to prioritize monetization over offering genuine mental health support. The once valuable app now bombards users with ads, limiting functionality unless a subscription is purchased. Complaints include forced payment pop-ups, lack of notice about feature removal, and decreased effectiveness of the AI chatbot. Users highlight the loss of helpful tools, diminishing Youper's value and accessibility for those seeking mental health assistance.

Source: App Store Reviews of Youper - CBT Therapy Chatbot

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Customer Feedback Analysis of Youper - CBT Therapy Chatbot

Uncover insights from Youper app feedback on its paid model transition and its impact on user experience.

Custom Date - Jul 04, 2025
Featured Content
  • Very money hungry
    Sentiment
    • Negative
    Content
    • Limited Free Features and Constant Upgrade Pressure
    Mar 02, 2024
  • Cant even try it out
    Sentiment
    • Negative
    Content
    • Subscription and Paywall Frustration
    Dec 31, 2023
  • Irony
    Sentiment
    • Positive
    Content
    • Positive Feedback and Effectiveness
    Dec 26, 2023
  • Used to be good, now everything’s behind a paywall
    Sentiment
    • Negative
    Content
    • Subscription and Paywall Frustration
    Dec 16, 2023
  • Touper Therapy
    Sentiment
    • Positive
    Content
    • Positive Feedback and Effectiveness
    Dec 10, 2023
  • This Used to Save Me
    Sentiment
    • Negative
    Content
    • Subscription and Paywall Frustration
    Oct 31, 2023
  • See All Reviews
Sentiment Analysis (limited preview)
-47 Net Promoter
Score
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Youper - CBT Therapy Chatbot based on online reviews collected from App Store. The analysis helps Product Managers, UX/UI Designers, Mental Health Professionals, Mobile App Developers, Digital Marketers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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