Mixed Customer Feedback for WebstaurantStore: Praise for Product Availability and Pricing, But Criticism for Shipping and Quality
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Insightful WebstaurantStore Customer Feedback Analysis

Mixed Customer Feedback for WebstaurantStore: Praise for Product Availability and Pricing, But Criticism for Shipping and Quality

WebstaurantStore receives mixed reviews from customers, with praise for product availability, pricing, and customer service, but criticism for shipping costs, delays, and occasional quality issues. Some customers highlight ease of ordering, while others express dissatisfaction with customer service and shipping times.

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Custom Date - May 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Very Rude

    Very Rude - and blames the customer for their FALSE advertising. DO NOT BELIEVE THEIR SHIPPING TIMES....ESPECIALLY WHEN IT says QUICK SHIP!

    Sentiment
    • Negative
    Content
    • Customer Service
    Apr 25, 2024
  • Kick myself when I don't start here

    I have been shopping at WebstaurantStore for several years now. I have always found sturdy, comfortable items that fill those nitches in my kitchen.

    Sentiment
    • Positive
    Content
    • Product Quality
    Apr 25, 2024
  • overall good

    Besides the fact of shipping is rather expensive. The website was easy to browse. The products were in stock.

    Sentiment
    • Positive
    Content
    • Shipping Experience
    Apr 22, 2024
  • Always great stuff with ideal pricing…

    Always great stuff with ideal pricing specially in this economy. customer service replies in no time if any issues.

    Sentiment
    • Positive
    Content
    • Price Competitiveness
    Apr 21, 2024
  • Church Business Manager

    Choosing and placing this order was quick and easy with no problems. Thanks

    Sentiment
    • Positive
    Content
    • Ordering Process
    Apr 16, 2024
  • 5 Star Seller

    5 Star Seller, Great packaging, Good people to deal with, Great prices, Arrived on time,,Thank You

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 10, 2024
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Sentiment Analysis (of 30 reviews)
45 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for WebstaurantStore  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Supply Chain Analysts, Customer Experience Specialists, Market Researchers, E-commerce Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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