Stockal App User Reviews: Issues with Functionality and Support
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Stockal App User Reviews: Issues with Functionality and Support

Insightful Stockal App Review Analysis Report Available Now

The reviews for the Stockal app reveal a mixed reception among users, with a significant number expressing frustration over technical issues and poor customer support. Common complaints include difficulties with placing buy/sell orders, slow performance, and frequent app crashes that hinder fund management. Users indicate that the authentication process is cumbersome and troublesome, often leading to failed attempts at adding funds. Some reviews highlight the lack of essential features like dark mode and easy access to stock information. Positive feedback is limited, focusing on the potential of the platform but overshadowed by negative experiences. Overall, there's a clear call for improvements in user interface and functionality to enhance the investing experience.

Source: Google Play Reviews of Stockal - US Stocks & ETFs

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Customer Feedback Analysis of Stockal - US Stocks & ETFs

Unlock key insights from Stockal - US Stocks & ETFs app reviews to improve user experience and customer support.

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Custom Date - Dec 22, 2024
Popular Phrases (limited preview)
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  • Terrible...it's not allowing to place buy/ sell order and the customer care says to check on desktop/ Web. Then what is the app for??

    Sentiment
    • Negative
    Content
    • Customer Support Problems
    Nov 12, 2024

  • One of the worst platform ever came across, My money is stuck with them for so long and tired of following up with representatives. No positive response, everytime different story

    Sentiment
    • Negative
    Content
    • Account Management Challenges
    Jul 20, 2024

  • Bought stack on 20 may 2024 still shows order in queue. Called Support 4 to 7 times. Still they ate unable to update the portfolio. Something is really wrong with the app. Please refund me the money with compensation of Time and money lost.

    Sentiment
    • Negative
    Content
    • App Functionality Bugs
    Jun 05, 2024

  • Waste app. Customer support and KYC process are pathetic. No clue why are they actually working.. Don't waste your time in this app

    Sentiment
    • Negative
    Content
    • Customer Support Problems
    Feb 25, 2024

  • update is not available but still when we open the app it will shown update it but how

    Sentiment
    • Negative
    Content
    • App Functionality Bugs
    Oct 26, 2023

  • Long prolonged outage for research materials

    Sentiment
    • Negative
    Content
    • Performance and Speed
    Oct 11, 2023
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Sentiment Analysis (limited preview)
-40 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Stockal - US Stocks & ETFs based on online reviews collected from Google Play. The analysis helps Product Managers, Customer Support Managers, UI/UX Designers, Mobile App Developers, Investment Advisors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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