Mixed Reviews Highlighting Artist Praise and Customer Service Issues
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  • Who is this report for?
    • Music Industry Executives
    • Customer Service Managers
    • Marketing Professionals
    • Music Producers
    • E-commerce Managers
Mixed Reviews Highlighting Artist Praise and Customer Service Issues

Insightful Songfinch Customer Feedback Analysis Report

Mixed reviews for Songfinch with customers praising specific artists' work while highlighting issues with customer service, lack of communication with artists, and discrepancies between customer expectations and final products. Complaints include unexpected charges for edits, songs not meeting customers' vision, and difficulty in making changes post-purchase. Some customers experienced exceptional results, emotional responses, and high-quality songs, while others faced disappointment, poor lyric quality, and unmet expectations.

Source: Trustpilot Reviews of Songfinch 

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Customer Feedback Analysis of Songfinch 

Uncover insights from Songfinch customer feedback on artists, service, and song quality. Essential for industry professionals.

Custom Date - Feb 27, 2025
Featured Content
  • exceeded expectations
    Sentiment
    • Positive
    Content
    • Artist Performance
    Mar 10, 2024
  • This company is a scam
    Sentiment
    • Negative
    Content
    • Refund Policy
    Feb 27, 2024
  • DLWN put my words together smooth…
    Sentiment
    • Positive
    Content
    • Artist Performance
    Feb 21, 2024
  • SongGuy made this valentines so special!
    Sentiment
    • Positive
    Content
    • Artist Performance
    Feb 14, 2024
  • Worth it
    Sentiment
    • Positive
    Content
    • Artist Performance
    Feb 13, 2024
  • My Lady
    Sentiment
    • Positive
    Content
    • Artist Performance
    Feb 09, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
27 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Songfinch  based on online reviews collected from Trustpilot. The analysis helps Music Industry Executives, Customer Service Managers, Marketing Professionals, Music Producers, E-commerce Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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