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User Dissatisfaction Grows Over SCRUFF App Features and Functionality

Insightful SCRUFF App Feedback Analysis Report

Recent reviews of SCRUFF highlight significant user dissatisfaction, particularly regarding app functionality, moderation practices, and a perceived decline in user experience. Users complain about issues such as profile suspensions without explanation, spam bots, and intrusive advertisements. Many feel that essential features have become paywalled or have been removed entirely, undermining the app's original appeal. Despite the potential for meaningful connections, the current state of the app leads users to question its value compared to competitors. If these concerns are not addressed, there is a risk of losing loyal users and damaging the app's reputation in the dating landscape.

Source: App Store Reviews of SCRUFF - Gay Dating & Chat

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Customer Feedback Analysis of SCRUFF - Gay Dating & Chat

Explore the critical feedback on SCRUFF app with our detailed analysis on user experience, moderation issues, and more.

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Custom Date - Dec 07, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Fix it, pls

    The Block and the Hide feature no longer work. I’ve had to hit block as many as eight times before it engaged.

    It was a decent app once. now it’s garbage.

    Sentiment
    • Negative
    Content
    • User Experience Issues
    Aug 11, 2025
  • Suspended me for sending a link to a friend

    Got suspended for sending a link to a friend. Yet I keep getting spammed.

    Sentiment
    • Negative
    Content
    • Suspension and Account Management
    Aug 03, 2025
  • Causes Depression

    If you don’t have a six pack and muscles you will be ignored and blocked. This app causes depression. Do yourself the favor and avoid downloading it.

    Sentiment
    • Negative
    Content
    • Profile Quality and Authenticity
    Jul 12, 2025
  • Picture Zoom

    Fix your picture zoom ratio. No need to look at a guys photo that close and be able view into his nostrils.

    Sentiment
    • None
    Content
    • Technical Glitches
    Jul 08, 2025
  • No more search button???

    They removed the search button! Why? I pay 15 dollars a month for this thing, why get rid of a feature?

    Sentiment
    • Negative
    Content
    • Filter and Search Functionality
    Jul 05, 2025
  • Don’t use

    App and customer service are horrible. They don’t allow watermarks on pictures so guys steal them and use as their own. Absolutely ridiculous

    Sentiment
    • Negative
    Content
    • Ads and Monetization Problems
    Jul 04, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
-70 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for SCRUFF - Gay Dating & Chat based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, User Experience Designers, Digital Marketing Specialists, Customer Service Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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