Critical User Feedback for Puffin Web Browser
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Critical User Feedback for Puffin Web Browser

The reviews for Puffin Web Browser on Google Play highlight significant dissatisfaction among users due to the app constantly requesting payment, experiencing freezing and buffering issues, and offering a poor user experience. Many users expressed frustration over the shift to a paid model, leading to a decline in functionality and performance. Complaints about subscription pressures and difficulty in canceling memberships were prevalent. Users also criticized the lack of proper updates and the overall decline in the app's quality compared to its previous state.

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Custom Date - Nov 24, 2024
Featured Content
  • Lütfen yer işaretlerini düzeltin eski haline alın gir çık olmuyor 😔

    Sentiment
    • Negative
    Content
    • Usability Concerns
    Apr 04, 2024
  • Çok kötü abone istiyo bu ne ya Chrome bile daha iyi. Tam anlamıyla çöp hiç işe yaramıyo

    Sentiment
    • Negative
    Content
    • Usability Concerns
    Apr 01, 2024
  • Bu ne ya? Bir tane siteye girdim anında para istedi. İyi misiniz siz? Hangi İnternet tarayıcısı paralıymış? Aklınızı mı kaybettiniz? Siliyorum uygulamayı.

    Sentiment
    • Negative
    Content
    • Payment Complaints
    Mar 29, 2024
  • Zorla paralı üyelik satmaya çalışıyor. Ücretsiz kullanmıyorsunuz.

    Sentiment
    • Negative
    Content
    • Subscription Requests
    Mar 26, 2024
  • Ben artık uygulamayı kullanmiyorum. Puffin'in abonelik iptal etme yöntemine baktım aynısını yapmaya çalıştım ama Google play store abonelik kısmında gözükmüyor iptal edemiyorum yardımcı olur musunuz?

    Sentiment
    • Positive
    Content
    • Cancellation Difficulties
    Mar 25, 2024
  • Eski halini geri istiyoruz veya istiyorum bilmiyom ama evet para istiyo düzgün bişi yapılmıyo lütfen kaldırılsın. Ne how stupid are you mk düzgün Bi halt yapamıyoz asıl sana how stupid are u>:\

    Sentiment
    • Negative
    Content
    • Usability Concerns
    Mar 24, 2024
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Sentiment Analysis (of 30 reviews)
-60 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Puffin Web Browser based on online reviews collected from Google Play. The analysis helps App Developers, Product Managers, UX/UI Designers, Digital Marketers, Customer Support Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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