Mixed Feedback for Pocket FM: Audio Series
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Insightful Pocket FM User Feedback Analysis Report

Mixed Feedback for Pocket FM: Audio Series

Users of Pocket FM: Audio Series have mixed feedback. Common complaints include issues with coin payments, unlocking episodes, lack of customer support, and incomplete story endings. Some users find the app frustrating due to payment problems and episode unlocking delays. On the positive side, users appreciate the app's content variety and enjoy listening to the interesting novels. Suggestions for improvement include simplifying payment methods, enhancing customer support, and providing clearer information on episode unlocks.

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Custom Date - Nov 05, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Good collection of titles! Poor interface.

    Kindly add 10sec buttons to the lock screen. The UI is so cluttered!

    Sentiment
    • None
    Content
    • User Interface Feedback
    Apr 18, 2024
  • Boring

    Can’t to see full original episodes

    Sentiment
    • Negative
    Content
    • Content Quality and Variety
    Apr 16, 2024
  • Worst subscription model

    Worst subscription model I just took subscription and lost my coins in same day i want my refund of 799

    Sentiment
    • Negative
    Content
    • Subscription Model and Refund Requests
    Apr 15, 2024
  • Poor app

    No reply any questions nor Vido’s availability

    Sentiment
    • Negative
    Content
    • Payment and Coin Issues
    Apr 15, 2024
  • Unable to play

    I am unable to play episode even it’s unlocked and there are no support in the app. Its frustrating app.

    Sentiment
    • Negative
    Content
    • Episode Unlocking and Accessibility Problems
    Apr 06, 2024
  • This new feature is really worst 😡😡

    Unlock the chapters next day not given date of week

    Sentiment
    • Negative
    Content
    • Inconsistencies in Episodes and Stories
    Mar 29, 2024
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Sentiment Analysis (of 30 reviews)
-37 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Pocket FM: Audio Series based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, Marketing Specialists, Customer Experience Analysts, Content Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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