Patient Feedback on Dr. Sulaiman Al Habib Ar Rayyan Hospital: Highlights and Concerns
Insightful Patient Feedback Report for Dr. Sulaiman Al Habib Hospital

Patient Feedback on Dr. Sulaiman Al Habib Ar Rayyan Hospital: Highlights and Concerns

Khurais Br Rd, Ar Rayyan, Riyadh 14212, Saudi Arabia

Dr. Sulaiman Al Habib Ar Rayyan Hospital receives mixed reviews from patients. While many commend the excellent service and professionalism of the staff, particularly in the patient relations departments on the first and second floors, issues in the radiology and IV departments are highlighted, including long wait times and poor communication. Some patients express frustration over scheduling delays and lack of responsiveness from the coordination team. Despite these challenges, numerous reviewers appreciate the care and attention provided by specific doctors, especially in pediatrics and surgery. Overall, there is a call for improved efficiency and communication to enhance patient satisfaction.

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  • Healthcare Administrators
  • Hospital Managers
  • Patient Relations Specialists
  • Healthcare Quality Improvement Professionals
  • Medical Services Coordinators

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Mashallah, may God bless them for their treatment and service to patients, their respect and their answers to questions and quick responses. May God make them happy.

    Sentiment
    • Positive
    Content
    • Patient Relations Appreciation

  • An ancient hospital with its name and status, it is distinguished by employing a capable and distinguished staff of administrators, doctors, and patient relations. All thanks to the patient relations employee on the third floor for her help and cooperation with my wife.

    Sentiment
    • Positive
    Content
    • Hospital Facility Praise

  • للاسف تجربتي مع هالفرع سيئة جدا جدا .. لي يومين كل مااتصل يحولوني على التنسيق والتنسيق مايرد ويعطوني ارقام جوالات محد يرد لا تنسيق ردو علي ولا خدمه المرضى ردوا علي يعني مافي تجاوب .. ورفعت طلب تواصل اكثر من ٥ مرات ولا احد اتصل واليوم رفعت شكوى ولا حتى احد اتصل بعد الشكوى ،، الفرع بعيد عني اخترته لاسم الدكتور وسمعته فقط لكن انصدمت من الخدمه المقدمه لو في اقل من نجمه حطيت

    Sentiment
    • Negative
    Content
    • Service Quality Concerns

  • The worst department is the radiology department...waiting an hour and a half for a normal x-ray...it is not nice for a hospital like Al-Habib...

    Sentiment
    • Negative
    Content
    • Radiology Department Issues

  • I thank you for your efforts in your services, especially patient relations, second floor

    Sentiment
    • Positive
    Content
    • Patient Relations Appreciation

  • Better than great service 👍🏼 and patient relations on the second floor were not short, especially sister Khadija 👍🏼

    Sentiment
    • Positive
    Content
    • Patient Relations Appreciation
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Sentiment Analysis (of 30 reviews)
60 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Dr. Sulaiman Al Habib Ar Rayyan Hospital based on online reviews collected from Google Business. The analysis helps Healthcare Administrators, Hospital Managers, Patient Relations Specialists, Healthcare Quality Improvement Professionals, Medical Services Coordinators to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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