Mercure Singapore Bugis: Strategic Location and Friendly Staff, Room Size Concerns
Insightful Mercure Singapore Bugis Customer Feedback Report

Mercure Singapore Bugis: Strategic Location and Friendly Staff, Room Size Concerns

122 Middle Rd, Singapore 188973

Mercure Singapore Bugis is praised for its strategic location near Bugis, friendly staff, clean rooms, and amenities like the pool and gym. Some guests enjoyed the proximity to local attractions and dining options. However, there were concerns about room size, design quirks like loft rooms, and occasional issues with customer service responsiveness.

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  • Customer Service Analysts
  • Travel Agents
  • Market Researchers
  • Hospitality Consultants

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Popular Phrases (of 30 reviews)
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Featured Content
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  • 舒適的飯店，房間不算大，但地點很好，逛街很方便

    Sentiment
    • Positive
    Content
    • Location Convenience

  • It’s a nice hotel with all you need on a business trip. Short taxi ride to the conference centre and staff running the extra mile. Will be back

    Sentiment
    • Positive
    Content
    • Staff Service and Hospitality

  • It is a great place to stay, strategic near Bugis, with a cozy, and warm welcome and service from every staff (from the front desk up to the cleaning service personnel)

    Sentiment
    • Positive
    Content
    • Staff Service and Hospitality

  • Pathetic service, no veg indian breakfast available. Not even single indian food available here. Only security wise it's ok.

    Sentiment
    • Negative
    Content
    • Breakfast Experience

  • Wonderful place to stay in this marvelous city, Singapore, the beautiful, clean, efficient, and super friendly place. I love Singapore and its people. All the attractions are impressive.

    Sentiment
    • Positive
    Content
    • Staff Service and Hospitality

  • Good location to get around and located next to a mall. The staff were friendly and wonderful and the room was clean.

    Sentiment
    • Positive
    Content
    • Location Convenience
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Sentiment Analysis (of 30 reviews)
60 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Mercure Singapore Bugis based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Analysts, Travel Agents, Market Researchers, Hospitality Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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