Mixed Reviews for M Social Hotel Times Square New York
Insightful M Social Hotel NY Review Analysis

Mixed Reviews for M Social Hotel Times Square New York

226 W 52nd St, New York, NY 10019, United States

M Social Hotel Times Square New York receives mixed reviews, with many guests praising its excellent location, comfortable beds, and proximity to Times Square. Positive comments focus on the stunning views from high rooms and the friendly staff. However, some reviewers mention issues with room cleanliness, noise levels, slow elevators, and crowded lobby areas. The rooftop bar is highlighted for its exceptional views of Times Square. Overall, the hotel seems to offer a convenient location with varied experiences for guests, appealing to those seeking a vibrant stay in the heart of New York City.

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Popular Phrases (of 30 reviews)
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  • OMG! I absolutely lovedddd everything about this hotel! I stayed one night here celebrating my Besties bday in the city and this hotel didn’t disappoint! The location was perfect, the service was tremendous, their roof top bar/lounge (beasts and butterflies) was unbelievably beautiful. The views, the drinks, the food, and again the service was amazing. Not one con about this place. It’s not too pricey, definitely boogie on a budget. This is now the only place I’ll stay when I come to NYC. Which I visit every few months lolFood & drinks: Amazing!

    Sentiment
    • Positive
    Content
    • Dining Experience and Rooftop Bar

  • Very well located hotel close to Times SquarePerfect service, great breakfast but expensive

    Sentiment
    • Positive
    Content
    • Value for Money and Amenities

  • Daniel was great. He accommodated my family and me and upgraded our room. Daniel ensured that our stay was great. He always greeted my husband (Mr.Hicks). We would definitely return—a ten out of ten.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service

  • ugly experience living there. Both of the men manager were rude and not professional. never suggest anyone to live there

    Sentiment
    • Negative
    Content
    • Staff Friendliness and Service

  • Great hotel, literally right near time square. Close to take subway or Uber around the city.

    Sentiment
    • Positive
    Content
    • Hotel Location and View

  • Location is great. The rooms bathroom smelled like pee and the shower was sub par. It’s also loud at this hotel granted our room faced time square but still we were high up.

    Sentiment
    • None
    Content
    • Negative Feedback on Room Smell and Noise
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Sentiment Analysis (of 30 reviews)
73 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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