Mixed Reviews for Liaison Lash: Satisfaction with Products, Frustration with Shipping & Customer Service
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Mixed Reviews for Liaison Lash: Satisfaction with Products, Frustration with Shipping & Customer Service

Insightful Liaison Lash Customer Feedback Report

Mixed online reviews for Liaison Lash products, with customers expressing satisfaction with the products but frustration over shipping delays, customer service, and billing issues. Positive comments highlight the effectiveness of the lash serum and brow product, as well as excellent customer service experiences. Negative feedback includes complaints about long shipping times, unexpected import duties, and challenges with cancellations and refunds. Some customers also raised concerns about the website's usability and misleading promotions.

Source: Trustpilot Reviews of Liaison Lash 

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Customer Feedback Analysis of Liaison Lash 

Explore our in-depth analysis on Liaison Lash customer feedback, covering product, service, and shipping experiences.

Custom Date - Jun 10, 2025
Featured Content
  • Really bad help support!!!!
    Sentiment
    • Negative
    Content
    • Refund and Return Process
    Apr 01, 2024
  • Hello LASHES! Where have you been all of my life?
    Sentiment
    • Positive
    Content
    • Product Effectiveness
    Mar 04, 2024
  • I would give it 0 stars .
    Sentiment
    • Negative
    Content
    • Ordering and Shipping Experience
    Oct 12, 2023
  • NO TRANSPARENCY
    Sentiment
    • Negative
    Content
    • Company Credibility
    Sep 11, 2023
  • The products are amazing
    Sentiment
    • Positive
    Content
    • Product Quality
    Jul 28, 2023
  • They declare RRP on customs documents... resulting in excessive customs charges!!
    Sentiment
    • Negative
    Content
    • Ordering and Shipping Experience
    Jul 04, 2023
  • See All Reviews
Sentiment Analysis (limited preview)
-2 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Liaison Lash  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Product Developers, Customer Service Executives, Business Analysts, E-commerce Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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