Mixed Reviews for Scooter with Lights
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Mixed Reviews for Scooter with Lights

Insightful Jetson Kids Scooter Feedback Analysis Report

Many customers are disappointed with the quality of the scooter, as the lights don't work properly and parts are missing. Some reviewers also mention that the scooter is not durable and breaks easily. Despite these issues, some customers still find the scooter to be a fun toy for their kids.

Source: Amazon Product Reviews of Jetson Scooters - Mars Kick Scooter

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Customer Feedback Analysis of Jetson Scooters - Mars Kick Scooter

Uncover insights from our detailed analysis on the Jetson Scooter for kids. Understand customer concerns on quality, durability, and more.

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Custom Date - Dec 26, 2024
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  • 1.0 out of 5 stars Poor quality

    I bought 2 scooters. First one was easy to put together and my granddaughter start d playing with it. A piece just fell off. The second one was broken right out of the box

    Sentiment
    • Negative
    Content
    • Quality issues
    Jul 02, 2023
  • 3.0 out of 5 stars Great deal?

    I ordered these scooters for my children & already a screw came loose on my sons scooter & on my daughters scooter, it’s not aligning properly. I literally just saw on Target that there is a RECALL for these scooters. So now I’m upset that I was not aware of this beforehand… ‘ confused as to how it’s still selling…

    Sentiment
    • None
    Content
    • Quality issues
    Jun 29, 2023
  • 4.0 out of 5 stars I have a happy little girl

    The original scooter I ordered arrived and worked for 5 days and then the lights quit working. After contacting the company and Amazon because I was under warranty it took a little time, they got the problem worked out and sent a replacement scooter. I appreciate them making things right. Thank you to Amazon and Jetson for good customer service.

    Sentiment
    • Positive
    Content
    • Lights not working
    Jun 14, 2023
  • 1.0 out of 5 stars Disappointed

    We bought this cute scooter for our 4 year old’s birthday. The lights don’t work. We wanted to exchange it for another one like it but Amazon won’t let us return it since we bought it early and missed the 30 day window. She was so disappointed and sad.

    Sentiment
    • Negative
    Content
    • Lights not working
    Jun 12, 2023
  • 1.0 out of 5 stars Lights not working

     I bought one for my daughter, she loves it. Bought a second one for my son, lights stop working when he is riding it. Overall, bad quality control. Tried to contact Amazon, no customer service. Because I would spend more time (and money) returning it, I guess I will keep it and eat the cost of a bad purchase. I would not recommend buying this one.

    Sentiment
    • Negative
    Content
    • Quality issues
    Jun 10, 2023
  • 1.0 out of 5 stars Disappointed

    It is not long lasting. Screw kept falling out so my nephew was unable to use it :(

    Sentiment
    • Negative
    Content
    • Assembly difficulties
    Jun 10, 2023
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-7 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Jetson Scooters - Mars Kick Scooter (Iridescent) - Collapsible Portable Kids Push Scooter - based on online reviews collected from Amazon. The analysis helps Product Managers, Customer Service Representatives, Market Researchers, Retail Merchandisers, Quality Assurance Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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