Mixed Guest Feedback on Habtoor Grand Resort: Location and Service Shine Amid Dining Concerns
Insightful Habtoor Grand Resort Guest Feedback Analysis

Mixed Guest Feedback on Habtoor Grand Resort: Location and Service Shine Amid Dining Concerns

Al Falea St - Jumeirah Beach - Dubai Marina - Dubai - United Arab Emirates

Guests shared mixed feedback about their experiences at Habtoor Grand Resort, with positive mentions of the hotel's location, views, and staff service, contrasted by complaints about reservation management and food quality. Many highlighted the impressive Ramadan Iftar buffets, while others expressed disappointment in the dining experience. The attentive staff and beautiful surroundings were recurring themes, despite some instances of poor customer service and cleanliness issues. Overall, the resort's amenities, such as the beach access and Club Lounge, were well-received, but some guests felt let down by aspects like room service standards and food variety.

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  • Food and Beverage Managers

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Featured Content
  • Very nice experience, iftar ramadan, buffet

    Sentiment
    • Positive
    Content
    • Ramadan Iftar Experience
  • Very beautiful garden and great buffet experience. Must visit! It costs AED 190 per person.

    Sentiment
    • Positive
    Content
    • Food Quality and Dining Experience
  • A downgrade from last year's iftar tent used to enjoy it here , now less selection and flavors and quality has deteriorated

    Sentiment
    • Negative
    Content
    • Negative Experience and Complaints
  • Iftar was well organised outdoor and quite spacious and with good live cooking.

    Sentiment
    • Positive
    Content
    • Ramadan Iftar Experience
  • Superbe h么tel. Grand complexe comprenant salle de sport, terrain de tennis, 3 restaurants, acc猫s plage avec terrain de beach volley la classe.

    Sentiment
    • Positive
    Content
    • Hotel Facilities and Amenities
  • Simply great facility!The food was great, the drinks were great too and the gym really surprised me too.

    Sentiment
    • Positive
    Content
    • Food Quality and Dining Experience
  • See All Reviews
Sentiment Analysis (of 30 reviews)
60 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Habtoor Grand Resort, Autograph Collection based on online reviews collected from Google Business. The analysis helps Hospitality Managers, Hotel Developers, Travel and Tourism Marketers, Customer Experience Strategists, Food and Beverage Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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