Mixed Reviews for GetUSCart: Fast Delivery and Quality Products, but Concerns About Hidden Costs and Customer Service
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Mixed Reviews for GetUSCart: Fast Delivery and Quality Products, but Concerns About Hidden Costs and Customer Service

Insightful GetUSCart Customer Feedback Analysis Report

Mixed reviews for GetUSCart with customers praising fast delivery and product quality but expressing dissatisfaction with hidden costs like customs duties and unclear communication. Some customers reported receiving wrong or damaged products. Overall, there are concerns about transparency and customer service.

Source: Trustpilot Reviews of GetUSCart 

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Customer Feedback Analysis of GetUSCart 

Explore the comprehensive analysis of GetUSCart customer feedback, focusing on service quality, delivery, and more.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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  • Company pricing and products are all…

    Company price and products are all false fraud company, they charged around 2900 / for a nail clipper and then asked for another 1575/ rs for import duty of US. When I asked for refund they say sorry, finally they couriered the product took additional 1575/ in name of US custom charges but sent a local product,not trustworthy,just trying to make lot of money once you have paid,so be careful before you make any payment to them

    Sentiment
    • Negative
    Content
    • Customs Duty and Additional Charges
    Feb 18, 2024
  • I love the skincare brands from the…

    I love the skincare brands from the USA, and this e-commerce store allowed me to have them delivered to India. My skin is grateful!

    Sentiment
    • Positive
    Content
    • Delivery Service and Speed
    Nov 06, 2023
  • Ordered Harmon Kardon Mini Esquire…

    Ordered Harmon Kardon Mini Esquire speakers. The size of the speakers is big and does not fit in the case. Requested for a replacement or a refund and no reply there after ”VERY BAD CUSTOMER SERVICE”

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Nov 05, 2023
  • It was an amazing experience.

    I recently had the pleasure of trying out KAHI SEOUL Facial Balm .Upon receiving the product, I was immediately impressed with its sleek and elegant packaging. Applying KAHI SEOUL Facial Balm was a breeze. The texture was smooth. It glided on my skin effortlessly, leaving no sticky or greasy feeling behind.The product had good staying power throughout the day. Considering the results I've seen, KAHI SEOUL Facial Balm offers good value for the price and the quality justifies the cost.

    Sentiment
    • Positive
    Content
    • Product Quality and Authenticity
    Nov 04, 2023
  • Wrong product sent and quality and…

    Wrong product sent and quality and specifications also very bad it,s unbelievable like this

    Sentiment
    • Negative
    Content
    • Product Quality and Authenticity
    Nov 03, 2023
  • I was charged ₹4600 as cash on…

    I was charged ₹4600 as cash on delivery. There’s not one mention of that on the site. I’d like you to prove me wrong.

    Sentiment
    • Negative
    Content
    • Payment Process and Transparency
    Nov 03, 2023
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10 Net Promoter
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  • This page displays purchase options and a preview of the customer feedback analysis report for GetUSCart  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Customer Experience Analysts, Marketing Strategists, Product Managers, Retail Industry Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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