Users Upset with Recent Updates and Changes to Pet Care App
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Users Upset with Recent Updates and Changes to Pet Care App

Insightful Customer Feedback Report on 11pets App

The app has received a negative response from users due to recent updates that have caused data loss, login issues, and decreased functionality. Users have complained about the new pricing plans and complicated interface. Some users have praised the support team for their assistance but still see issues with the app. Overall, the app's evolution has been disappointing, with many users expressing a preference for the old version. The app is now considered slow, cluttered, and expensive for multiple pets. Important terms: data loss, login issues, pricing plans, complicated interface, support team, evolution, slow, cluttered, expensive.

Source: Google Play Reviews of 11pets: Pet care - Apps on Google Play

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Customer Feedback Analysis of 11pets: Pet care - Apps on Google Play

Comprehensive analysis on 11pets app feedback. Insightful for improving user experience and app functionality.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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Featured Content
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  • The old version was good i had it for years but the update is terrible. I bought it and i regret it.

    Sentiment
    • Negative
    Content
    • Loss of Features and Functionality
    Dec 06, 2023

  • Witnessing the app's evolution has been a treat. It's matured into a holistic platform for pet needs.

    Sentiment
    • Positive
    Content
    • Positive Feedback and Appreciation
    Dec 05, 2023

  • please dont install this it will loose your data and you cant access to your account your records will be gone.

    Sentiment
    • Negative
    Content
    • Data Loss and Login Problems
    Dec 02, 2023

  • From its humble start to its present, the app's journey embodies growth and refinement.

    Sentiment
    • Positive
    Content
    • Positive Feedback and Appreciation
    Nov 30, 2023

  • Every update on the app draws me closer to my pet's wellness. It's grown from its roots to become a central hub for pet care.

    Sentiment
    • Positive
    Content
    • Positive Feedback and Appreciation
    Nov 23, 2023

  • I used this app to store all of my pets information, I can't even log in now.

    Sentiment
    • Negative
    Content
    • Data Loss and Login Problems
    Nov 23, 2023
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Sentiment Analysis (limited preview)
-70 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for 11pets: Pet care - Apps on Google Play based on online reviews collected from Google Play. The analysis helps App Developers, Product Managers, User Experience Designers, Customer Support Managers, Digital Marketers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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