Mixed Reviews for The Mighty Hobby Shop: Excellent Service with Order Fulfillment Challenges
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Insightful Customer Feedback Analysis of The Mighty Hobby Shop

Mixed Reviews for The Mighty Hobby Shop: Excellent Service with Order Fulfillment Challenges

The Mighty Hobby Shop receives mixed reviews. While some customers praise their excellent customer service, fast shipping, and quality products, others express frustration over delayed orders, wrong items shipped, and poor communication. Complaints about long wait times, unresponsive customer support, and issues with pre-orders are prevalent. Despite positive feedback on packaging and product quality, concerns about order fulfillment and responsiveness to customer issues persist.

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Custom Date - May 20, 2024
Featured Content
  • Everything I ordered come in good.I…

    Everything I ordered come in good.I will order from them again Thank You Peter Batutis

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Nov 22, 2023
  • Great product

    Packaged very well - only one issue: the pop doesn't glow in the dark like it's supposed to

    Sentiment
    • Positive
    Content
    • Product Quality and Packaging
    Oct 12, 2023
  • Everything came in Minty condition and…

    Everything came in Minty condition and love the pop protectors! Thank you so much!

    Sentiment
    • Positive
    Content
    • Product Quality and Packaging
    Oct 01, 2023
  • Got my Iteam

    Got my Iteam, but it had damages to it. packing box was perfect. Might just start buying local.

    Sentiment
    • None
    Content
    • Product Quality and Packaging
    Sep 06, 2023
  • Excellent customer service

    Excellent customer service! Had an issue with an order and TMHS went above and beyond to make it right.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Jul 05, 2023
  • No response to emails and when I asked…

    No response to emails and when I asked for my money back it was at my door n 3 days still no emailResponse .

    Sentiment
    • Negative
    Content
    • Slow Support Response
    Jun 20, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
22 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for The Mighty Hobby Shop  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Customer Service Directors, E-commerce Strategists, Product Quality Analysts, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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