Creation Finance App Reviews: User Frustrations with Login and Payment Issues
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Insightful Creation Finance App User Feedback Report

Creation Finance App Reviews: User Frustrations with Login and Payment Issues

The reviews for the Creation Finance app reveal significant user frustration, primarily due to persistent login issues, unresponsive functionalities, and difficulties in managing payments and account details. Many users report being unable to reset passwords or access their accounts, leading to missed payments and further complications. Positive feedback includes some users appreciating the financial options offered, such as interest-free payment plans, but these are overshadowed by complaints regarding app performance and customer support difficulties. Overall, the app requires urgent improvements to enhance user experience and functionality.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Login

    Can’t login until d app as the mobile passcode doesn’t get through

    Sentiment
    • Negative
    Content
    • Login Issues
    Nov 12, 2024
  • Failed App

    Your app was working on my iPad and iPhone and now has Touch ID on both.
    Totally useless.

    Sentiment
    • Negative
    Content
    • App Functionality
    Nov 11, 2024
  • Urgh!

    Won’t let me sign yet emails and passwords are correct it’s done it to me and now my partner

    Sentiment
    • Negative
    Content
    • Login Issues
    Nov 08, 2024
  • Laptop

    We purchased a laptop through creation credit. Orr’s so simple to use. Fantastic service. Thank you.

    Sentiment
    • Positive
    Content
    • Positive Feedback
    Nov 08, 2024
  • Good app

    Can see my purchases and make payments

    Sentiment
    • Positive
    Content
    • Account Management
    Oct 22, 2024
  • Slowwwww

    Web site unresponsive via the app

    Sentiment
    • Negative
    Content
    • App Functionality
    Oct 18, 2024
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Sentiment Analysis (of 30 reviews)
-46 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Creation Finance based on online reviews collected from App Store. The analysis helps Product Managers, UX/UI Designers, Customer Service Executives, App Developers, Marketing Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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