CashAmericaToday Customer Reviews Summary
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Insightful CashAmericaToday Customer Feedback Report

CashAmericaToday Customer Reviews Summary

Mixed customer reviews for CashAmericaToday with complaints about high interest rates, lack of transparency, and customer service issues. Some customers praised the quick funding and good customer service experience.

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  • Financial Analysts
  • Risk Managers
  • Customer Experience Managers
  • Marketing Strategists
  • Compliance Officers

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Custom Date - May 20, 2024
Featured Content
  • It was quick and easy

    It was quick and easy. Did most everything online and talked with a representative to confirm details and was done. Very kind and knowledgeable. I would definitely recommend and will use them again in the future.

    Sentiment
    • Positive
    Content
    • Transparency and Communication
    Jun 11, 2020
  • I love cashamericatoday,I have used…

    I love cashamericatoday,I have used serval times and always had great customer service money deposited when they said and charges are lowest around .i recommend to any needing a loan

    Sentiment
    • Positive
    Content
    • Interest Rates and Payment Terms
    Jun 11, 2020
  • Cash America Today is always there to…

    Cash America Today is always there to help with my financial lows.Thank You.

    Sentiment
    • Positive
    Content
    • Trustworthiness and Reliability
    Jun 08, 2020
  • Outstanding Satisfaction

    Every time I needed a quick loan, they provided me with exceptional customer service. What a great place for a loan!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Jun 04, 2020
  • paid off my loan early and was denied a…

    paid off my loan early and was denied a subsequent loan. Wasn’t given a reason either.

    Sentiment
    • Negative
    Content
    • Loan Denial and Discrimination
    Jun 04, 2020
  • Good

    Good. But payments are too high and unrealistic in today's world pandemic and after pandemic. Unrealistic interest payments. Your making a great profit but it's comes off a little greedy.

    Sentiment
    • None
    Content
    • Interest Rates and Payment Terms
    May 29, 2020
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Sentiment Analysis (of 30 reviews)
27 Net Promoter
Score
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for CashAmericaToday  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Risk Managers, Customer Experience Managers, Marketing Strategists, Compliance Officers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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