CareLinx User Reviews: Communication and Support Feedback
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    • Healthcare Consultants
    • Customer Service Managers
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CareLinx User Reviews: Communication and Support Feedback

Insightful CareLinx Customer Feedback Analysis

CareLinx receives mixed reviews from users. Positive feedback highlights easy communication, app usability, and job flexibility. However, negative comments mention difficulties in reaching support, lack of organization, and delays in payments and information.

Source: Trustpilot Reviews of CareLinx 

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Customer Feedback Analysis of CareLinx 

Uncover the truths behind CareLinx's customer feedback. This report dives into communication, support, and user experiences.

Custom Date - Dec 25, 2024
Featured Content
  • I have a very amazing representative

    I have a very amazing representative.he is so patient,kind,and knows how to resolve all issues ...He has been the best to me .

    Sentiment
    • Positive
    Content
    • CareLinx Representative Experience
    Apr 18, 2024
  • The caregiver is experiencd

    The caregiver is experiencd, thoughtful, kind, helpful , educated. Willing to help, or take over the task.

    Sentiment
    • Positive
    Content
    • Caregiver Experience and Qualifications
    Apr 14, 2024
  • Helped with all the new things I was…

    Helped with all the new things I was experiencing with this new business. It’s a job. I think I got the hang of it now.

    Sentiment
    • Positive
    Content
    • Ease of Use and App Functionality
    Mar 16, 2024
  • I like Carelinx so much but it’s hard…

    I like Carelinx so much but it’s hard to get clients

    Sentiment
    • Positive
    Content
    • Client Matching and Job Selection
    Mar 13, 2024
  • Non payment and calls unanswered for…

    Non payment and calls unanswered for 2weeks even after leaving voice-mails

    Sentiment
    • Negative
    Content
    • Payment Process and Time Tracking
    Mar 12, 2024
  • Over 31 years as a CNA

    Over 31 years as a CNA. And home care work in various locations for nursing home and home health care. Private duty.

    Sentiment
    • Positive
    Content
    • Caregiver Experience and Qualifications
    Mar 11, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
54 Net Promoter
Score
Languages (limited preview)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for CareLinx  based on online reviews collected from Trustpilot. The analysis helps Healthcare Consultants, Customer Service Managers, Product Managers, UX/UI Designers, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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