Mixed Feedback on The Bloomsbury Hotel's Service and Facilities
Insightful Bloomsbury Hotel Customer Feedback Analysis

Mixed Feedback on The Bloomsbury Hotel's Service and Facilities

16-22 Great Russell St, London WC1B 3NN, United Kingdom

The Bloomsbury Hotel offers a mix of positive and negative feedback. Guests praise the staff for their exceptional service and the convenient location near attractions. However, some guests mention issues such as small rooms, noise disturbances, and reservations problems. The hotel's Coral Bar and breakfast receive high praise, while some guests had mixed experiences with the room sizes and on-site dining. Overall, the hotel is recommended for its attentive staff, great location, and luxurious ambiance.

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Had cocktails at the bar, worst drinks ever. For ÂŁ17 they did not know how to make drinks. Either too weak or too strong, no balance

    Sentiment
    • Negative
    Content
    • Food & Drinks Experience

  • Amazing stay, very frendly staff and rooms is very beauty!!!!

    Sentiment
    • Positive
    Content
    • Staff Friendliness

  • Food & drinks: Food was excellent service was a little crazy.

    Sentiment
    • Positive
    Content
    • Food & Drinks Experience

  • Great staff and a very enjoyable short stay. This is in a great location for theatres and shops

    Sentiment
    • Positive
    Content
    • Staff Friendliness

  • I visited the hotel bar it was great. The lady at the door Mia was absolutely lovely and welcoming. Will definitely be returning

    Sentiment
    • Positive
    Content
    • Staff Friendliness

  • Excellent. The room service was really attentive. Personal extremely friendly. Everything nice and clean.

    Sentiment
    • Positive
    Content
    • Service Quality
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Sentiment Analysis (of 30 reviews)
67 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for The Bloomsbury Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Travel Industry Consultants, Market Researchers, Hotel Investors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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