Executive Summary of BLK Dating App User Feedback and Challenges
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Executive Summary of BLK Dating App User Feedback and Challenges

The BLK Dating App has received numerous negative reviews highlighting issues such as mandatory phone number verification, poor customer service, and a lack of genuine user accounts. Many users report being banned without clear reasons, while others criticize the high subscription fees for limited features. The app is perceived as a money grab, with reports of fake accounts and a frustrating user experience. Users express disappointment with the app's performance, stating that it duplicates profiles and shows distant matches instead of local connections. Overall, the feedback indicates significant room for improvement in both functionality and user support.

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Custom Date - Oct 22, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Login Failing

    They still haven’t fixed the phone number login issue

    Sentiment
    • Negative
    Content
    • Login Issues
    Sep 20, 2024
  • Can’t get passed the “add phone number”screen

    I keep getting an error when I submit the text code.. please fix this glitch

    Sentiment
    • Negative
    Content
    • Login Issues
    Sep 20, 2024
  • Buyer Beware

    This is just a money grab. The algorithm is horrible. It was money wasted.

    Sentiment
    • Negative
    Content
    • High Subscription Costs
    Sep 19, 2024
  • Gotta get Better

    Tired of swiping and lefting the SAME people, it duplicates everyone!

    Sentiment
    • None
    Content
    • User Experience Problems
    Sep 18, 2024
  • BLK fan me!!!

    I travel a lot and just love how the location allows me to meet people as I change states

    Sentiment
    • Positive
    Content
    • User Experience Problems
    Sep 17, 2024
  • Won’t let me log in now

    It’s not letting me log in keep asking for a code when i type it in it doesn’t work

    Sentiment
    • Negative
    Content
    • Login Issues
    Sep 15, 2024
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Sentiment Analysis (of 30 reviews)
-77 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for BLK: Black Singles' Dating App based on online reviews collected from App Store. The analysis helps App Developers, Customer Service Managers, Product Managers, Marketing Professionals, User Experience Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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