Mixed feelings among customers regarding BarkBox's subscription service, with complaints about billing practices, late shipments, and declining product quality. Some customers praise the customer service and enjoy the toys and treats provided. Issues highlighted include difficulties canceling subscriptions, unsuitable treats, and delays in receiving boxes. Overall, the company's communication, transparency, and handling of customer concerns appear to be inconsistent, leading to frustration and trust issues.
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For the money you spend on the box, its Not good quality toys.they might last two days if we are lucky
Love BarkBox, great quality toys and treats. We are currently receiving the super chewer box. Would definitely recommend BB for pet lovers.
loveeee all the toys for my puppies, i would give 5 stars but my big one always tears them up really fast. sometimes we have to wait the entire month to get more. but theyre so cute and we love them anyway!
I have have a monthly subscription and I have zero complaints. The toys I get are great quality and for tye treats, my dog has eaten every single one so far! Thank you guys so much for what you all do!!!
My two labs love receiving their BarkBox every month! They even recognize the box at this point. The toys are always great quality and last a long time even with my dogs being big chewers.
Paul B was amazing as was Cris! I wish I could go back and review Paul in chat but he deserves a steak dinner for dealing with me
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