BarkBox Subscription Service: Mixed Customer Feedback
  • 72 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Insightful BarkBox Customer Feedback Analysis Report

BarkBox Subscription Service: Mixed Customer Feedback

Mixed feelings among customers regarding BarkBox's subscription service, with complaints about billing practices, late shipments, and declining product quality. Some customers praise the customer service and enjoy the toys and treats provided. Issues highlighted include difficulties canceling subscriptions, unsuitable treats, and delays in receiving boxes. Overall, the company's communication, transparency, and handling of customer concerns appear to be inconsistent, leading to frustration and trust issues.

Best for
  • Marketing Managers
  • Product Development Specialists
  • Customer Service Executives
  • Business Analysts
  • E-commerce Managers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
29 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Export
Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • For the money you spend not worth the money on the box

    For the money you spend on the box, its Not good quality toys.they might last two days if we are lucky

    Sentiment
    • Negative
    Content
    • Toy Quality and Durability
    Apr 19, 2024
  • Love BarkBox

    Love BarkBox, great quality toys and treats. We are currently receiving the super chewer box. Would definitely recommend BB for pet lovers.

    Sentiment
    • Positive
    Content
    • Product Variety and Themes
    Dec 28, 2023
  • loveeee all the toys for my puppies

    loveeee all the toys for my puppies, i would give 5 stars but my big one always tears them up really fast. sometimes we have to wait the entire month to get more. but theyre so cute and we love them anyway!

    Sentiment
    • Positive
    Content
    • Toy Quality and Durability
    Dec 21, 2023
  • I have have a monthly subscription and…

    I have have a monthly subscription and I have zero complaints. The toys I get are great quality and for tye treats, my dog has eaten every single one so far! Thank you guys so much for what you all do!!!

    Sentiment
    • Positive
    Content
    • Product Variety and Themes
    Sep 20, 2023
  • My two labs love receiving their…

    My two labs love receiving their BarkBox every month! They even recognize the box at this point. The toys are always great quality and last a long time even with my dogs being big chewers.

    Sentiment
    • Positive
    Content
    • Toy Quality and Durability
    May 24, 2023
  • Paul B was amazing as was Cris

    Paul B was amazing as was Cris! I wish I could go back and review Paul in chat but he deserves a steak dinner for dealing with me

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 26, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-37 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
29 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unveil the Truth Behind Pooch Perks: A Comprehensive Review Analysis
    Trustpilot Reviews 74
  2. Unveil FabFitFun Customer Insights: Service & Product Analysis
    Trustpilot Reviews 74
  3. Curology Feedback Analysis: Uncover Key Insights
    Trustpilot Reviews 80
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for BarkBox  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Product Development Specialists, Customer Service Executives, Business Analysts, E-commerce Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.