Curology Review Summary: Customer Service Praise vs. Subscription Concerns
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Curology Feedback Analysis: Uncover Key Insights

Curology Review Summary: Customer Service Praise vs. Subscription Concerns

Curology receives mixed reviews with praise for customer service but criticism for subscription practices. Customers appreciate effective products but express concerns about pricing and cancellation difficulties.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Quick reaction and response.

    Quick reaction and response.Solved my problem immediately.Whats a spectacular company !

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 19, 2024
  • Great customer support

    Great customer support, Jolene was very kind and helpful.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 19, 2024
  • amazing service

    amazing service, wonderful products, great customer service!

    Sentiment
    • Positive
    Content
    • Product Quality and Pricing
    Mar 14, 2024
  • Ineffective products & predatory…

    Even with my subscription going through my Apple Card, no subscription reminder. I attempted to cancel prior to my previous shipment but was advised to ‘try another formula” - the new formula did absolutely nothing. My card was charged at 4:25 am - I contacted customer support via their website (they do not provide a support phone number) explaining my issues, requesting the shipment not be sent and asking how to remove my credit card information. I still have not received a reply - only a confirmation that my shipment was mailed this morning.

    Sentiment
    • Negative
    Content
    • Communication with Support Team
    Mar 11, 2024
  • Fast response time

    Fast response time, friendly service

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Feb 16, 2024
  • Top notch product and customer service!

    Top notch product and customer service!

    Sentiment
    • Positive
    Content
    • Product Quality and Pricing
    Feb 14, 2024
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Sentiment Analysis (of 30 reviews)
50 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Curology  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Product Managers, Customer Service Executives, Business Analysts, E-commerce Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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