Ring - Always Home App User Feedback Analysis
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Insightful Analysis of Ring App User Feedback

Ring - Always Home App User Feedback Analysis

Ring - Always Home app users express frustration with delayed notifications, poor video quality, unreliable motion detection, and problematic updates. Many customers report issues with customer service, connectivity, and security. There are complaints about difficulties in setting up devices, app glitches, and lack of functionality like filtering by date in video history. Users note concerns about camera hacking, inconsistent performance, and challenges with account access. Some express dissatisfaction with recent updates affecting multiple user management and camera settings. Overall, users highlight various usability and technical issues impacting their experience with the Ring app.

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Custom Date - Oct 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Terrible

    The motion zones prevent the camera from recording my cars in the street. These cameras are easily hacked and are hacked often and setting changed

    Sentiment
    • Negative
    Content
    • Video Quality and Distortion
    May 29, 2024
  • Major Glitches

    Omg! Never log out because is a pain to log back into the app or browser. The app has a lot of flaws 🤯

    Sentiment
    • Negative
    Content
    • App Functionality and Updates
    May 28, 2024
  • Difficulty to reset up the Wi-Fi

    I switch the Wi-Fi. I tried to set up the Wi-Fi. There is no option to replace the new Wi-Fi so this ring is so behind like it doesn’t look like a new technology

    Sentiment
    • Negative
    Content
    • App Functionality and Updates
    May 28, 2024
  • PIP defective

    With the latest update, the picture-in-picture function only works periodically! Sometimes it’s fine, sometimes it doesn’t work at all.

    Sentiment
    • None
    Content
    • Live View and Motion Detection
    May 26, 2024
  • Latest Update Causes Audio Issues

    After viewing Live or Motion video with audio on iPhone, the audio is silenced (it is like the app is still taking control of the phone’s audio).

    Sentiment
    • Negative
    Content
    • Video Recording and Playback Problems
    May 26, 2024
  • Can’t sign in!

    What good is this if I can’t even sign into my account that I’ve had for 10 years??!! Is a fix coming soon??

    Sentiment
    • Negative
    Content
    • Account Access and App Login
    May 25, 2024
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Sentiment Analysis (of 30 reviews)
-70 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Ring - Always Home based on online reviews collected from App Store. The analysis helps Product Managers, Customer Experience Analysts, Security Technology Developers, Marketing Professionals, Consumer Rights Advocates to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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