Mixed User Experiences: Convenience vs. Technical Glitches on Amazon App
  • 100 users bookmarked
  • Sources App Store Reviews
  • Size Up to latest 500 reviews (Customizable)
Insightful Amazon App Feedback Analysis Report Available

Mixed User Experiences: Convenience vs. Technical Glitches on Amazon App

Mixed opinions on the Amazon app with varying experiences from smooth transactions to delivery issues and difficulties in customer service. Users appreciate the wide range of products but encounter problems with account switching, payment methods, and country changing functionalities. Some face persistent login issues, frozen screens, and notification spam. Concerns include incorrect deliveries, poor customer service responses, and lack of direct payment options. Overall, Amazon app users highlight the convenience of finding desired items but express frustration with technical glitches and service limitations.

Best for
  • Product Managers
  • User Experience Designers
  • Customer Service Executives
  • Mobile App Developers
  • Digital Marketers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
31 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Export
Custom Date - Nov 06, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • Deleted won’t let me sign in

    Deleted won’t let me sign in. Does not accept my Amazon login details. Will have to continue using safari 🤷🏻‍♂️

    Sentiment
    • Negative
    Content
    • App Functionality and User Experience
    Mar 22, 2024
  • Plus moyen de changer de pays :-((

    Depuis la dernière version plus possible de changer le pays

    Sentiment
    • Negative
    Content
    • Language and Country Settings
    Mar 10, 2024
  • Worst seller ever to my opinion.

    Bad app
    Bad service
    Bad experience

    Customer experience going down the drain. I would strongly suggest to buy elsewhere.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Mar 04, 2024
  • Le VS

    C’est la meilleurs application de Shop contre Shain il le ratatine

    Sentiment
    • Positive
    Content
    • Product Ordering and Delivery
    Feb 10, 2024
  • Décevant

    Que des problèmes avec Amazon et c’est encore pire depuis qu’il y a l’application.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Jan 31, 2024
  • Cadeaucheque niet valideerbaar in alle Amazon landen

    Cadeaucheques ontvangen van Amazon.fr maar zijn niet geldig voor Amazon.com of .be. App is moeilijk om te schakelen naar ander land.

    Sentiment
    • None
    Content
    • Payment Methods and Transactions
    Jan 23, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-33 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
31 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Amazon App Insights: Exclusive Customer Feedback Report
    App Store Reviews 73
  2. Mavi App Feedback Analysis: Enhance Your Strategy
    App Store Reviews 101
  3. Unlock Insights: Walmart Customer Feedback Analysis Report
    App Store Reviews 79
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Amazon based on online reviews collected from App Store. The analysis helps Product Managers, User Experience Designers, Customer Service Executives, Mobile App Developers, Digital Marketers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.