Mixed Reviews for 1-800Accountant: High Costs, Communication Issues, and Tax Filing Errors
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Insightful 1-800Accountant Customer Feedback Report

Mixed Reviews for 1-800Accountant: High Costs, Communication Issues, and Tax Filing Errors

1-800Accountant received mixed reviews from customers, with concerns about high costs, lack of responsiveness, and errors in tax filings. Clients expressed disappointment with communication issues, delays, and unmet expectations. Some praised specific tax advisors for their guidance and support. Overall, the service was deemed inefficient and not worth the price by several users.

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Custom Date - Sep 07, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • DO NOT USE

    DO NOT USE! They are late, steal your money and outsource their services to Gusto for payroll, and do not respond promptly to urgent messages. Stay far away from this unethical company.

    Sentiment
    • Negative
    Content
    • Customer Service Quality
    Apr 23, 2024
  • Amazing

    It was an efficient, effective easy process and they were very patient and nice

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 22, 2024
  • Excellent so far so good

    Excellent so far so good , great customer service and my agent clearly understood my concerns with what I needed to get done .0

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 22, 2024
  • Very knowledgeable with useful…

    Very knowledgeable with useful information. Very courteous and great customer care.

    Sentiment
    • Positive
    Content
    • Professionalism and Expertise
    Apr 22, 2024
  • 6 Stars if you have them.....

    Ivana is just great on the phone. She was very patient as I was definitely overwhelmed with other obligations...she requested to set up an appt. and that made me very confident in her work.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 17, 2024
  • Good advice received

    Good advice received, but the audio quality of the call wasn't always clear.

    Sentiment
    • Positive
    Content
    • Communication Efficiency
    Apr 17, 2024
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Sentiment Analysis (of 30 reviews)
10 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for 1-800Accountant  based on online reviews collected from Trustpilot. The analysis helps Tax Advisors, Financial Analysts, Customer Service Managers, Business Consultants, Entrepreneurs to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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