IndusInd Bank App Reviews: Mixed Feedback Unveils User Frustrations
IndusInd Bank App Review Analysis: Unveil User Insights
The reviews for the IndusInd Bank: Savings A/C, FD app are highly polarized, showcasing a mix of positive and negative feedback. While some users praise its functionality with terms like 'excellent' and 'very good', many express frustration, citing issues such as bugs, poor customer support, and difficulties in accessing their credit card information. The app appears to hinder rather than help users who solely possess a credit card, with several mentioning a lack of interface and slow performance. Overall, the feedback highlights considerable room for improvement in the app's user experience and reliability.
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I do not have savings or current account with Indus except a credit card. However, when I open the old app to check my credit card transactions, for no reason the app is asking me to install this INDIE bank savings app.. I don't understand why I should install this app when I do not have a savings/current account except the credit card. The old app is not allowing me to check my cc transactions and prompting me to install this useless app. It's useless and disruption to the regular services.
Sentiment
Negative
Content
User Experience
Jun 19, 2025
no interface, no customer support useless
Sentiment
Negative
Content
User Experience
Jun 19, 2025
one of the worst banking app, full of bugs. I am using GG pixel 8 pro and got android 16 update. since then Indie app opens and redirects to browser with one span page and says security violation detected, device is rooted. this is a dirty joke.
Sentiment
Negative
Content
Security Issues
Jun 19, 2025
mere pass credit card hai..old app sab thik tha..new app me login nahi ho raha..pan card invalid bata raha hai..app opan kare kaise..?call kare please
Sentiment
Negative
Content
Customer Support
Jun 19, 2025
very worst experience. I am closing my credit card account with this bank.
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This page displays purchase options and a preview of the customer feedback analysis report for IndusInd Bank: Savings A/C, FD based on online reviews collected from Google Play. The analysis helps Digital Product Managers, User Experience Designers, Customer Relations Managers, Financial Analysts, Mobile App Developers to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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