Village Hotel Katong Review: Varied Feedback on Location, Service, and Facilities
In-Depth Village Hotel Katong Customer Feedback Report

Village Hotel Katong Review: Varied Feedback on Location, Service, and Facilities

25 Marine Parade Rd, Singapore 449536

Village Hotel Katong in Singapore receives a mix of reviews ranging from positive feedback on its location, spacious rooms, and friendly staff to negative comments regarding room maintenance issues, outdated facilities, and breakfast quality. While some guests appreciate the proximity to eateries and shops, others point out concerns such as wet walls, noisy air conditioning, and rude staff behavior. Overall, the hotel's value for money and guest experience are polarized, with a need for improvements in maintenance and service.

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Featured Content
  • Centrally situated amongst shops and restaurants with easy $17 - $20 SGD to airport and cruise terminal. Staff super helpful.

    Sentiment
    • Positive
    Content
    • Location and Convenience
  • ๆœๅ‹™้žๅธธ้žๅธธ็ณŸ็ณ•๏ผŒ้ฃฏๅบ—้–€ๅฃ็š„ๆœๅ‹™ไบบๅ“ก่‡ชๅทฑๅฃ้Ÿณๅพˆไธๆธ…ๆฅš๏ผŒๆˆ‘ๅ€‘่ฝไธๆ‡‚ไป–็ซŸ็„ถๆ“บๅ‡บๅพˆไธ่€็…ฉ็š„่กจๆƒ…+ไธ่€็…ฉ็š„่ฒ้Ÿณ๏ผŒ้€™็จฎๆœๅ‹™ๆ…‹ๅบฆไปคไบบๅๅˆ†ๅ‚ป็œผ๏ผŒๅœฐ้ปžไนŸๆฒ’ๆœ‰ๅพˆๆ–นไพฟๅ› ้™„่ฟ‘ๆฒ’ๆœ‰ๅœฐ้ต

    Sentiment
    • Negative
    Content
    • Service and Staff
  • The location in the heart of Singapore's vibrant suburb Katong is unbeatable. However, the building is old, poorly up to not at all maintained. Large rooms, but run down interior, windows which are not closing properly or missing sealant allowing moisture and heat to enter the rooms - result: wet walls inside the rooms. The aircondition is filthy, fan not adjustable and extremely loud. The fridge isn't cooling. The bathroom also requires maintenance. All in all, the owner is overcharging at 356 SGD per night for a property which is worse than a Backpackers location. The subcontractor who provides a breakfast buffet is also irresponsible in terms of cleaning tables. If a guest is turning up for breakfast 1 hour before closing time, the tables are dirty and so is the entire buffet. This hotel is definitely not worth to pay any amount and I strongly NOT recommend it to anyone who expects a minimum value for his money. Katong has alternatives such as Holiday Inn Express only 200 mtrs down the road which is even cheaper but much better in service, cleanliness and value for money.

    Sentiment
    • Negative
    Content
    • Value for Money
  • We had a pleasant stayed at Village Hotel Katong for 5D4N with our two years old son. Tbh, at first when we read the comments in google review, we had a doubt that this would be a pleasant place to stay. but, we were wrongPlus:+ Service: The staff is sooo friendly and helpful. we were greated at the front office by Ms Isabel. Not to mentioned that she and other staffs are super responses to any of our concern or question. We already felt like home. When we checked out, Ms Isabel also gave us a little gift for our little son. So thoughful:)+ Location: superb! located in Katong Area that can be considered as hidden gem. not too many tourist but provides a lot of to see. cafes, bar, restaurants, mall, shops, parks and even close by the east coast beach. The hotel is directly connected with mall that has some options of foods and bakeries, and also has supermarket. It is so convinient if you have kids.Also, the hotel has bus stop in the front, in which connects you easily to the city center.+ Room: not many hotels in SG that offer you balcony on each room with decent price. The room also consider big enought for u to move around.but of course there is a down side. The room feels so humid during the rainy season. If you open the balcony so long, you can feel the floor in the room is dump wet.Other than that, we really have a pleasant stay at the hotel. Definitely will come back again for staying :)

    Sentiment
    • Positive
    Content
    • Family-Friendly Stay
  • Housekeeping staff very rude when I'm doing delivery to the hotel, kindly please educate your staff to talk politely to another people. Thanks in advance.

    Sentiment
    • Negative
    Content
    • Service and Staff
  • ์ฐฝ์ด๊ณตํ•ญ์—์„œ ๊ทธ๋žฉ์œผ๋กœ 20๋ถ„ ์ •๋„ ๊ฑธ๋ฆฌ๋Š” ๊ฑฐ๋ฆฌ์— ์œ„์น˜ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๋Šฆ์€๋ฐค ๊ณตํ•ญ ๋„์ฐฉ์‹œ ์ด์šฉํ•˜๊ธฐ์— ์ข‹์•˜์Šต๋‹ˆ๋‹ค. 24์‹œ๊ฐ„ ๋ฐ์Šคํฌ๋ฅผ ์šด์˜ํ•˜๊ณ  ์žˆ์–ด ์ฒดํฌ์ธ์„ ์–ธ์ œ๋“ ์ง€ ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.ํ˜ธํ…”์ •๋ฌธ์ด 2์ธต์— ์žˆ๊ณ  ์ฐจ๋กœ ์˜ฌ๋ผ๊ฐˆ ์ˆ˜ ์žˆ๋Š” ๊ธธ์ด ์žˆ์Šต๋‹ˆ๋‹ค. ์ด ํ˜ธํ…”์„ ์ž˜ ์•Œ๊ณ  ์žˆ๋Š” ๊ทธ๋žฉ๊ธฐ์‚ฌ๋‹˜์€ ์ž˜ ์ฐพ์ง€๋งŒ ์ž˜๋ชจ๋ฅด๋Š” ๋ถ„์€ 1์ธต ์‡ผํ•‘๋ชฐ ์ •๋ฌธ์— ๋‚ด๋ ค์ค„ ์ˆ˜ ์žˆ์œผ๋‹ˆ ์œ ์˜ํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค.ํŠธ์œˆ๋ฃธ์„ ์˜ˆ์•ฝํ•˜์˜€์ง€๋งŒ ๋Šฆ์€ ๋ฐค ๋„์ฐฉํ•˜์˜€๋”๋‹ˆ ํ‚น๋ฒ ๋“œ๋ฃธ ๋ฐ–์— ์—†๋‹ค๊ณ  ํ•˜์—ฌ ์–ด์ฉ”์ˆ˜ ์—†์ด ํ‚น๋ฒ ๋“œ๋ฃธ์„ ์ด์šฉํ•˜์˜€์Šต๋‹ˆ๋‹ค. ์ดํ•ดํ•  ์ˆ˜ ์—†๋Š” ๋ถ€๋ถ„์ด์˜€์Šต๋‹ˆ๋‹ค.ํ˜ธํ…”๋กœ๋น„๋Š” ์ƒ๊ฐ๋ณด๋‹ค ๋„“๊ณ  ๊น”๋”ํ•˜์˜€๊ณ  ๋ฐฉ์€ ์ข€ ๋‚ก๊ธดํ•ด๋„ ๊น”๋”ํ•˜๊ฒŒ ๊ด€๋ฆฌ๊ฐ€ ์ž˜๋˜์—ˆ์Šต๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ๋„์ฐฉํ•˜๊ธฐ์ „ ๋ฏธ๋ฆฌ ์—์–ด์ฝ˜์„ ์ผœ๋†”์„œ ์พŒ์ ํ•˜๊ฒŒ ์ด์šฉํ•  ์ˆ˜ ์žˆ์—ˆ์Šต๋‹ˆ๋‹ค. ์ฃผ๋ณ€์€ ์กฐ์šฉํ•œ ํŽธ์ด์—ˆ๊ณ  ๋ฒ ๋ž€๋‹ค์—์„œ๋Š” ์กฐ๊ธˆ์ด๋‚˜๋งˆ ๋ฐ”๋‹ค๋ฅผ ๋ณผ ์ˆ˜๊ฐ€ ์žˆ์—ˆ์Šต๋‹ˆ๋‹ค.๋‹ค์Œ ์ผ์ •๋•Œ๋ฌธ์— ์ฒดํฌ์•„์›ƒ๋„ ๋นจ๋ฆฌํ•˜์—ฌ ์กฐ์‹์ด๋‚˜ ์ˆ˜์˜์žฅ์€ ์ด์šฉํ•˜์ง€ ๋ชปํ–ˆ์Šต๋‹ˆ๋‹ค.

    Sentiment
    • Positive
    Content
    • Location and Convenience
  • See All Reviews
Sentiment Analysis (of 30 reviews)
67 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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