Tennis-Point Excels in Timely Deliveries, Competitive Prices, and Outstanding Customer Service
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In-Depth Tennis-Point Customer Feedback Analysis Report

Tennis-Point Excels in Timely Deliveries, Competitive Prices, and Outstanding Customer Service

Tennis-Point impresses with timely deliveries, competitive prices, and top-notch customer service. Customers appreciate the efficient order processing, helpful staff, and quality products. Despite a few issues like excessive emails and delayed refunds, overall satisfaction is high due to prompt responses and easy tracking. Positive mentions include quick delivery, excellent pricing, and user-friendly website. Notable praise is directed towards specific staff members for their exceptional assistance. The brand's ability to rectify problems swiftly and courteously stands out, earning trust and repeat business.

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  • Marketing Managers
  • Customer Service Directors
  • E-commerce Strategists
  • Retail Managers
  • Product Development Specialists

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • I received my orders within the time…

    I received my orders within the time frame promised. The shoes and socks are in a perfect condition.

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    Mar 13, 2024
  • Great website for getting new string…

    Great website for getting new string job for my tennis racket

    Sentiment
    • Positive
    Content
    • Product Quality and Condition
    Mar 12, 2024
  • The strings I ordered were delivered…

    The strings I ordered were delivered fairly promptly and they were reasonably priced.

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    Mar 11, 2024
  • Good product!

    Good price, good service, excellent product. Lotto tennis shoes are so comfortable!

    Sentiment
    • Positive
    Content
    • Product Quality and Condition
    Mar 11, 2024
  • Great price and the shoes arrived super…

    Great price and the shoes arrived super fast!

    Sentiment
    • Positive
    Content
    • Price and Value
    Mar 08, 2024
  • Easy to order in the website

    Easy to order in the website, price was GREAT, and my order came very quickly.

    Sentiment
    • Positive
    Content
    • Ease of Ordering
    Mar 08, 2024
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Sentiment Analysis (of 30 reviews)
82 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Tennis-Point  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Customer Service Directors, E-commerce Strategists, Retail Managers, Product Development Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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