Mixed Customer Feedback on Swanson Vitamins' Website and Service
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In-Depth Swanson Vitamins Customer Feedback Analysis Report

Mixed Customer Feedback on Swanson Vitamins' Website and Service

Customers have mixed feelings about Swanson Vitamins' website, with some finding it easy to navigate and use, while others experienced frustrations during the checkout process, such as difficulty in applying discounts and payment issues. The product quality and pricing are highlighted positively, along with the availability of items and fast delivery. Some customers encountered issues like ineffective products and leakage. Overall, Swanson Vitamins seems to offer a variety of products with competitive pricing but needs to address website usability and checkout process issues.

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  • Product Development Specialists
  • Customer Experience Strategists
  • Digital Marketers
  • Health and Wellness Retailers

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Custom Date - Sep 07, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Good quality

    Good quality - low prices - free shipping - quick shopping

    Sentiment
    • Positive
    Content
    • Discounts and Pricing
    Apr 24, 2024
  • Great products

    Great products, great prices, and a user friendly website. FIVE+STARS.

    Sentiment
    • Positive
    Content
    • Discounts and Pricing
    Apr 24, 2024
  • Great products, pricing and service.

    Website seems to be upgraded. Able to find products quicker than usual.

    Sentiment
    • Positive
    Content
    • Website Usability
    Apr 24, 2024
  • Always no problem getting packages in…

    Always no problem getting packages in tact and helpful products. Thank you

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 23, 2024
  • up front

    up front, easy site to navigate, good value

    Sentiment
    • Positive
    Content
    • Website Usability
    Apr 23, 2024
  • I always buy from swanson

    I always buy from swanson. Great products at reasonable prices.

    Sentiment
    • Positive
    Content
    • Product Quality
    Apr 23, 2024
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Sentiment Analysis (of 30 reviews)
60 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Swanson Vitamins  based on online reviews collected from Trustpilot. The analysis helps eCommerce Managers, Product Development Specialists, Customer Experience Strategists, Digital Marketers, Health and Wellness Retailers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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