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This report is based on publicly available user reviews and generated for research purposes only. It does not include copyrighted content and is not affiliated with or endorsed by any brand, business, or platform mentioned.
  • 79 users bookmarked
  • Who is this report for?
    • Product Managers
    • User Experience Designers
    • Digital Marketers
    • Music Industry Analysts
    • Software Developers
User Reviews Highlight Spotify's Strengths and Areas for Improvement

In-Depth Spotify User Feedback Analysis Report

The reviews for the Spotify app reveal a mix of appreciation and frustration from users. Many enjoy its vast music selection and user-friendly interface, while others encounter challenges such as login issues, connectivity problems, and the absence of certain features like lyrics. Users have reported difficulties with the app on smart TVs, including random closures and inability to download. Some appreciate the ad-free experience but desire improvements in UI smoothness and consistency across devices. Overall, Spotify maintains a solid reputation as a preferred music platform, but there are notable areas for enhancement based on user feedback.

Source: Google Play Reviews of Spotify - Music and Podcasts

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Customer Feedback Analysis of Spotify - Music and Podcasts

Explore in-depth feedback on Spotify's music app: strengths, areas for improvement, and user wishes. Perfect for strategists.

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Custom Date - Nov 18, 2025
Popular Phrases (limited preview)
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Featured Content
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  • it's a good app to listen to music and I have YouTube music and when I open it it takes me to YouTube faster

    Sentiment
    • None
    Content
    • Overall Satisfaction
    Jul 03, 2025

  • Excellent Application for Music. Loved It ...

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Jul 03, 2025

  • the app is good but the only problem is that you can't login using the remote.You have to always use your phone which annoys me a lot

    Sentiment
    • Positive
    Content
    • User Experience
    Jul 01, 2025

  • on tv it faces issues like i cant download it at all but on any other device works perfectly fine idk why but yea i still give this 5 stars XD

    Sentiment
    • Positive
    Content
    • Device Compatibility
    Jun 30, 2025

  • very good app for music loveer

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Jun 29, 2025

  • playing on Android TV app now always closes randomly. TCL with Chromecast built in TV

    Sentiment
    • Negative
    Content
    • Device Compatibility
    Jun 28, 2025
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Sentiment Analysis (limited preview)
40 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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About Customer Feedback Analysis Reports

  • This page displays purchase options and a preview of the customer feedback analysis report for Spotify - Music and Podcasts based on online reviews collected from Google Play. The analysis helps Product Managers, User Experience Designers, Digital Marketers, Music Industry Analysts, Software Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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