Raymour & Flanigan Customer Review Analysis
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In-Depth Raymour & Flanigan Customer Feedback Report

Raymour & Flanigan Customer Review Analysis

Raymour & Flanigan receives mixed reviews with positive feedback on helpful and friendly salespeople, fast delivery, and great customer service. Some customers appreciate specific employees like Grace and Linda for their exceptional assistance. However, there are concerns regarding the lack of communication on delivery dates and issues with online ordering and customer support.

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  • Retail Managers
  • Marketing Strategists
  • Customer Experience Analysts
  • Furniture Industry Analysts
  • Product Managers

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Christopher Wren was direct

    Christopher Wren was direct, honest and helpful throughout the process.

    Sentiment
    • Positive
    Content
    • Salesperson Experience
    Mar 13, 2024
  • I ordered on line

    I ordered on line. Simple and easy to use.

    Sentiment
    • Positive
    Content
    • Online Ordering Experience
    Mar 12, 2024
  • Jason Homer was very friendly and went…

    Jason Homer was very friendly and went above and beyond helping us with our purchase

    Sentiment
    • Positive
    Content
    • Salesperson Experience
    Mar 12, 2024
  • My experience with Mike was great

    My experience with Mike was great. He made everything so easy. Thank you

    Sentiment
    • Positive
    Content
    • Salesperson Experience
    Mar 12, 2024
  • Very poor customer service for online…

    Very poor customer service for online ordering and delivery

    Sentiment
    • Negative
    Content
    • Customer Service Quality
    Mar 12, 2024
  • Helpful salesman

    Helpful salesman, with knowledge of the products in the store.

    Sentiment
    • Positive
    Content
    • Salesperson Experience
    Mar 12, 2024
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Sentiment Analysis (of 30 reviews)
80 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Raymour & Flanigan  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Marketing Strategists, Customer Experience Analysts, Furniture Industry Analysts, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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