Mixed Reviews for Practo: Doctor Appointment App
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In-Depth Practo App Review Analysis Report

Mixed Reviews for Practo: Doctor Appointment App

The Practo: Doctor Appointment App has received mixed reviews from users. While some praise the app for its good services, professional medical advice, and skilled doctors, others complain about issues with reimbursement payments, user-friendliness, and unresponsive customer support. Users appreciate the ease of booking appointments and the quality of care provided by certain doctors. However, there are concerns regarding app glitches, slow processes, and unhelpful support options. Overall, the app's functionality, customer service, and reliability are areas of improvement highlighted by reviewers.

Best for
  • Healthcare Marketers
  • App Developers
  • Customer Experience Managers
  • Digital Health Strategists
  • Medical Practice Managers

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Custom Date - Oct 14, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Thanks Practo for providing such good and comfortable service from home.

    Sentiment
    • Positive
    Content
    • Customer Support Quality
    Apr 28, 2024

  • Very very bad experience Not supportive

    Sentiment
    • Negative
    Content
    • User Interface Experience
    Apr 28, 2024

  • Useless, the app doesn't work properly. There is always a glitch in booking instant video consultation. Always it has some errors. In case of any emergency, the app doesn't function properly. This is not a reliable app.

    Sentiment
    • Negative
    Content
    • Technical Issues and Glitches
    Apr 28, 2024

  • i really liked the app the doctor was very good and supportive diagnosed me very well

    Sentiment
    • Positive
    Content
    • Doctor Experience and Expertise
    Apr 27, 2024

  • I cannot speak highly enough of Dr. Jyoti Ahlawat's skill and expertise at Laser RCT. She conducted my procedure with precision and care, ensuring that I felt comfortable throughout the entire process. Her attention to detail and commitment to patient satisfaction are truly commendable. I am thrilled with the results and grateful for Dr. Ahlawat's exceptional care.

    Sentiment
    • Positive
    Content
    • Doctor Experience and Expertise
    Apr 27, 2024

  • Wrong turn around times are published/notified. Help option/chat is of no use.

    Sentiment
    • Negative
    Content
    • Appointment Booking Process
    Apr 26, 2024
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Sentiment Analysis (of 30 reviews)
10 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Practo: Doctor Appointment App based on online reviews collected from Google Play. The analysis helps Healthcare Marketers, App Developers, Customer Experience Managers, Digital Health Strategists, Medical Practice Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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