Mixed Reviews for MyBuilder: High Lead Costs, Fraud Concerns, and Quality Work Praise
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In-Depth MyBuilder Feedback Analysis Report

Mixed Reviews for MyBuilder: High Lead Costs, Fraud Concerns, and Quality Work Praise

MyBuilder receives mixed reviews from tradesmen and customers. Concerns include high lead costs, inadequate customer support, potential fraud issues, and unethical business practices. Some users praise specific tradespeople for their quality work. Overall, there are complaints about shortlisting fees, misleading job descriptions, and a lack of transparency regarding costs.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • The worker contacted me from this…

    The worker contacted me from this website left the work not finishing and told me he is sick not be able to come.

    Sentiment
    • Negative
    Content
    • Customer Service
    Apr 06, 2024
  • I bought a 2 jobs and both clients said…

    I bought a 2 jobs and both clients said the job ain’t ready terrible website absolutely pack of lies don’t trust void unhappy

    Sentiment
    • Negative
    Content
    • Quality of Work
    Apr 05, 2024
  • Someone has given my number to them and…

    Someone has given my number to them and I keep getting harrassed. There's no way to reach out to mybuilder but a portal which I haven't heard back yet.

    Sentiment
    • Negative
    Content
    • Communication
    Apr 04, 2024
  • Scumming people !They shortlist trader…

    Scumming people !They shortlist trader and charge for ÂŁ50 job they shortlist 5 people charge each trader ÂŁ6-ÂŁ9 etc Once shortlisted auction between trader is work for mybuilder very good but is no good for trader at all !!!

    Sentiment
    • Negative
    Content
    • Job Lead System
    Apr 03, 2024
  • very bad lead generator

    Very disorganised website; builders are not based on trust but on seniority.

    Sentiment
    • Negative
    Content
    • Trustworthiness
    Apr 02, 2024
  • As a Tradesperson the leads system is…

    As a Tradesperson the leads system is ridiculous you pay for customers to shortlist you with no guarantee of getting the job. Too much risk for tradesman

    Sentiment
    • Negative
    Content
    • Job Lead System
    Apr 01, 2024
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Sentiment Analysis (of 30 reviews)
-47 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for MyBuilder  based on online reviews collected from Trustpilot. The analysis helps Construction Managers, Business Analysts, Digital Marketers, Customer Service Managers, Real Estate Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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