Microsoft 365 (Office) App: Mixed User Feedback and Common Complaints
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In-Depth Microsoft 365 User Feedback Analysis Report

Microsoft 365 (Office) App: Mixed User Feedback and Common Complaints

Mixed reviews for Microsoft 365 (Office) app, with users expressing frustration over crashes, loss of work, and subscription issues. Common complaints include slow performance, data loss, and lack of customer support. Some users find the app reliable for basic tasks, while others criticize it for constant crashes and payment problems.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • The greatest…

    The greatest tool ever invented for so many things. Microsoft is the best…thanks

    Sentiment
    • Positive
    Content
    • App Performance
    Apr 24, 2024
  • Laggy

    The laggiest and slowest app I’ve ever used. It’s so infuriating. 5 minutes of work turns into 30

    Sentiment
    • Negative
    Content
    • App Performance
    Apr 24, 2024
  • Files read-only

    All the files, that I’ve created during the past decade, are suddenly read-only/.pdf. Tech support can’t help me to solve this. I’m very frustrated!

    Sentiment
    • Negative
    Content
    • File Access and Saving
    Apr 24, 2024
  • Está mi buena

    Tiene Word,Excel,PowerPoint…. Está muy buena

    Sentiment
    • Positive
    Content
    • Compatibility across Devices
    Apr 23, 2024
  • Annoying pop up

    This is actually a pretty good app, but I am so annoyed by the popups asking me to rate in the middle of my work.

    Sentiment
    • Negative
    Content
    • Pop-up Ratings
    Apr 20, 2024
  • Hours of work lost

    Unreliable! I just lost hours of work in PowerPoint. Autosave didn’t save. Avoid it please.

    Sentiment
    • Negative
    Content
    • Document Editing and Crashes
    Apr 11, 2024
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Sentiment Analysis (of 30 reviews)
-50 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Microsoft 365 (Office) based on online reviews collected from App Store. The analysis helps Product Managers, Customer Experience Specialists, Software Developers, Marketing Strategists, IT Support Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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