Leja App: Mixed Reviews on Ease of Use and Reliability for m-pesa Transactions
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In-Depth Leja App User Feedback Analysis Report

Leja App: Mixed Reviews on Ease of Use and Reliability for m-pesa Transactions

Leja, an app for m-pesa transactions, has received mixed reviews from users. While some users praise its ease of use and cost savings on transaction charges, others complain about frequent crashes and the app being unreliable. Many users also express frustration with the app constantly being under maintenance. Despite these issues, some users find the app to be good and reliable for sending money and accessing m-pesa statements. However, others consider it useless and a waste of time. Overall, the app's performance and reliability seem to be the main concerns among users.

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • the app is very fantastic and easy to use, kindly make sure you download leja app and install from Google play store, it will help you in your m-pesa transactions.

    Sentiment
    • Positive
    Content
    • Easy to Use
    Nov 12, 2023

  • App that her helps no one... A star just to say something but it's a ZERO. Can't recommend it to anyone.. Doesn't work since September

    Sentiment
    • Negative
    Content
    • App Crashing
    Nov 04, 2023

  • Good for sending money and m pesa statements

    Sentiment
    • Positive
    Content
    • Transaction Issues
    Oct 10, 2023

  • Don't trust the app please

    Sentiment
    • Negative
    Content
    • App Crashing
    Oct 07, 2023

  • Since I discovered this app I enjoy sending money with less interest charges

    Sentiment
    • Positive
    Content
    • Transaction Issues
    Oct 06, 2023

  • stopped giving me airtime after referring 3people

    Sentiment
    • Positive
    Content
    • Referral Program
    Oct 02, 2023
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Sentiment Analysis (of 30 reviews)
20 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Leja - Apps on Google Play based on online reviews collected from Google Play. The analysis helps Mobile App Developers, Product Managers, Customer Experience Strategists, Fintech Analysts, Digital Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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