Mixed Feedback on DoubleTree by Hilton Chicago - Magnificent Mile
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Mixed Feedback on DoubleTree by Hilton Chicago - Magnificent Mile

In-depth Guest Feedback Report for DoubleTree Chicago - Magnificent Mile

300 E Ohio St, Chicago, IL 60611, United States

Mixed reviews for DoubleTree by Hilton Hotel Chicago - Magnificent Mile. Guests praised the location, friendly staff, and room comfort but highlighted issues with dated decor, parking fees, and some customer service incidents. Positive mentions of helpful staff, spacious rooms, and great location contrast with complaints about cleanliness, false charges, and slow deposit release process.

Source: Google Business Reviews of DoubleTree by Hilton Hotel Chicago -

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Customer Feedback Analysis of DoubleTree by Hilton Hotel Chicago -

Unlock insights with our detailed analysis on DoubleTree by Hilton Chicago - Magnificent Mile, covering guest feedback on various aspects.

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  • This hotel is in a great location - close to everything downtown Chicago has to offer. Room was clean and beds were comfortable. The cookies at check in are always a nice little bonus too. I would definitely stay here again.

    Sentiment
    • Positive
    Content
    • Location and Accessibility

  • Great place and location, we were treated great! Good service at the front desk and very friendly. Will be back againNearby activities: Bars

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service

  • Beautiful Hotel. Definitely 5 stars. Food Was Amazing. Real Chefs 🤤. The Room was Lovely and Staff was Attentive.Nearby activities: Places Everywhere in that Area. Store right next door.Food & drinks: Was Good.

    Sentiment
    • Positive
    Content
    • Food and Dining Experience

  • We are staying in HGV portion of the hotel. I was very impressed with the rooms. We booked 2 studios and a one bedroom. The furniture is modern and stylish and all of the rooms are a good size. Everyone is in hotel has been nice and helpful. I would definitely stay here again.

    Sentiment
    • Positive
    Content
    • Room Quality and Cleanliness

  • Tate made my stay an experience. Great hospitality and very engaging and knowledgeable.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service

  • Really nice hotel in downtown center! Appreciated it.Rooms: Clean, comfortable with very nice viewNearby activities: Fitness, Gym

    Sentiment
    • Positive
    Content
    • Location and Accessibility
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40 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for DoubleTree by Hilton Hotel Chicago - Magnificent Mile based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Analysts, Marketing Professionals, Travel Industry Consultants, Real Estate Investors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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